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Secure Trust Bank Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 6,381 recensioni

Cliente fidato

Verificato da Feefo

1 year ago

100% Recommend Secure Trust Bank

From the very beginning opening up my account , to making withdrawals and being kept informed about transactions l have been very impressed - so efficient and professional - l have recommended...

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Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear you have recommended us and that you are impressed with the service we have provided! Thank you for taking the time to leave your 5 star review! Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

Save with Security

I’ve had no issues whatsoever with Secure Trust and you do get a feeling that the app is very secure and straightforward to use. Thank you for helping me save!

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased you have found the app easy to use and you feel your money is secure! Thank you for taking the time to leave your review! Kind regards, Sophie

christopher May

Verificato da Feefo

London

1 year ago

Ciò che christopher May ha detto su Secure Trust Bank:

Terrible service - procedures don't make sense.

Even though I am an existing customer, it took aver 2 hours to set up another account. Then I was told it would take 24 hours to transfer between accounts even though its internal - made no sense. I...

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Louise

Secure Trust Bank

1 year ago

Hello Christopher, Thank you for your feedback. We are sorry to hear that Secure Trust Bank has not met your expectations. We can assure you that all your concerns have been raised with the relevant department and a member of the team will be in contact with you. Kind regards, Louise

olga gaspar

Verificato da Feefo

ashford, middx

1 year ago

Ciò che olga gaspar ha detto su Secure Trust Bank:

very good bank and good rates experienced staff

Sophie

Secure Trust Bank

1 year ago

Hi Olga, We are pleased to hear you are satisfied with the service we provide! Thank you for taking the time to leave your review! Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

Helpful and not patronising

Very clear and respectful instructions, understood that I had tried every option before calling. Stayed until satisfied that I could continue with my online banking.

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear you are satisfied with the service we have provided! Thank you for taking the time to leave your review! Kind regards, Sophie

Dianne Hyslop

Verificato da Feefo

1 year ago

Sophie

Secure Trust Bank

1 year ago

Hi Dianne, Thank you for taking the time to leave your 4 star review! Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

Good rates and easy to use online

Giving maturity instructions for my bond was a little confusing as they do it with a supplied code through the website before logging in, which is different to other banks but works perfectly well if...

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Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear you found it easy to follow the maturity process, and are satisfied with the rates we offer! Thank you for taking the time to leave your 5 star review! kind regards, Sophie

Neil

Verificato da Feefo

Orpington

1 year ago

Ciò che Neil ha detto su Secure Trust Bank:

Easy to manage, secure investment.

Easy online with enough checks and balances to give you confidence that your money is secure. Return on investment very much appreciated.

Sophie

Secure Trust Bank

1 year ago

Hi Neil, We are pleased to hear you are satisfied with the service we provide! Thank you for taking the time to leave your 5 star review! Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

Simple and easy

Online banking easy and secure. No problems with setting up the account, and drawing money back. No negative feedback at all.

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear you found it easy to set up your account with us! Thank you for taking the time to leave your 5 star review! Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

Disappointed

Very frustrated. I have set up an account and received confirmation. But I cannot get in to view my account despite entering the correct information, several times. Consequently my account has been...

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Louise

Secure Trust Bank

1 year ago

Hello, Sorry to hear that you are have difficulties logging in your online account. Unfortunately, as your name isn't visible here, we are unable to contact you. If you can please give us a call on 03451 117 092 so that we can assist you further. We are open Monday to Friday 9am - 5pm and Saturday 9am -1pm Kind regards, Louise

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