Secure Trust Bank non è più un cliente attivo di Feefo
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Cliente fidato
11 years ago
Failed to reply to my letter requesting account transaction information in July 2014. Instead they…
Failed to reply to my letter requesting account transaction information in July 2014. Instead they sent me a duplicate Statement which was not requested and charged me a statement fee of £5 for...
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Secure Trust Bank
Secure Trust Bank
11 years ago
Thank you for your feedback.
We have attempted to contact you to discuss your comments, we have looked into the issue regarding the charge for a statement and we will be in touch to discuss a resolution.
If you would like to call us, please contact us on 0121 683 6451.
Kind regards
Secure Trust Bank
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Cliente fidato
11 years ago
I've been impressed with both the products and the service I've received from Secure Trust…
I've been impressed with both the products and the service I've received from Secure Trust Bank.Comunication is good - clear and simple, opening an account is so trouble-free. I was particularly...
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Cliente fidato
11 years ago
I have received very good service so far. Only disappointment is that the interest rate reduced…
I have received very good service so far. Only disappointment is that the interest rate reduced recently to just 2% on my savings.
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Cliente fidato
11 years ago
Good customer service. Very disappointed they lowered the interest rate, was told on the telephone…
Good customer service. Very disappointed they lowered the interest rate, was told on the telephone this would always be the same as when I originally opened the account!!!!
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Cliente fidato
11 years ago
Good
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Cliente fidato
11 years ago
They are ok bank
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Cliente fidato
11 years ago
Satisfactory with no concerns
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Cliente fidato
11 years ago
The complete process of opening a savings account was simple and efficient. Well done!
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Cliente fidato
11 years ago
They dealt with my application in a speedy and effective maner.
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Cliente fidato
11 years ago
The service in terms of telling us about account changes was efficient, but the news…
The service in terms of telling us about account changes was efficient, but the news that the interest rate was to be cut quite dramatically was most disappointing.
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
At Secure Trust Bank we strive to provide our customers with simple straight forward banking solutions coupled with great service delivered by friendly staff. We are committed to the relentless pursuit of ever improved customer service because nothing should be more important to any business than its customers.