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Secure Trust Bank Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 6,381 recensioni

Cliente fidato

11 years ago

They aren't wellknown and I was unsure about them at first. However, I checked that…

They aren't wellknown and I was unsure about them at first. However, I checked that they were protected under the Financial Authorities scheme. Also, It was reassuring tosee them mentioned in The...

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Cliente fidato

11 years ago

Easy application, efficient communication. Did what it said on the tin!

Cliente fidato

11 years ago

When I rung to speak to one of your staff they were very polite and…

When I rung to speak to one of your staff they were very polite and helpful. As my Bond is in its infancy I hope it will continue.

Cliente fidato

11 years ago

I was very satisfies with service

Cliente fidato

11 years ago

Very good and straight forward.

Cliente fidato

Verificato da Feefo

11 years ago

Mixed up account details with another customer and sent incorrect letters to my address rather…

Mixed up account details with another customer and sent incorrect letters to my address rather than the other customer. Contacted Secure trust who supposedly investigated it, but denied any wrong...

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Secure Trust Bank

11 years ago

Thank you for your feedback. We are looking into your comments and will be in contact with you. If you want to follow this up, please contact us on 0121 683 6451. Kind regards Secure Trust Bank

Cliente fidato

11 years ago

Very pleased with customer service when I phoned and also the quick issue of postal…

Very pleased with customer service when I phoned and also the quick issue of postal receipts for my deposits. The original application on line did have a problem in that the date of birth kept...

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Secure Trust Bank

11 years ago

Thank you for your feedback, I understand you have spoken to a member of the team regarding your application. If you have any further questions please contact us on 0121 683 6451. Kind regards Secure Trust Bank

Cliente fidato

11 years ago

Initial confusion over personal data almost made me change my mind, I suspect though that…

Initial confusion over personal data almost made me change my mind, I suspect though that it was more my problem than the bank. Once sorted, no problems. Bank staff stayed calm even if I became...

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Cliente fidato

11 years ago

Some problems were encountered when setting up the account online, but despite drawing attention to…

Some problems were encountered when setting up the account online, but despite drawing attention to to these in two letters, no response was received and in due course the confirmation of...

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Secure Trust Bank

11 years ago

Thank you for your feedback, I understand you have spoken to one of our advisors regarding your application. If you have any further questions please contact us on 0121 683 6451. Kind regards Secure Trust Bank

Cliente fidato

11 years ago

Quite efficient but I never received acknowledgement of my tax exempt form.

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