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Secure Trust Bank Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 6,381 recensioni

Cliente fidato

11 years ago

It is difficult to give a meaningful opinion as the only contact has been opening…

It is difficult to give a meaningful opinion as the only contact has been opening the account online with no further contact expected until around 2 years from that date

Cliente fidato

11 years ago

Very helpful staff on the phone. Quality of printing on letters/documents was not brilliant.

Cliente fidato

11 years ago

Poor because i have sent the company an R85 form re tax and have had…

Poor because i have sent the company an R85 form re tax and have had absolutely no response to advise actioned.

Secure Trust Bank

11 years ago

Thank you for taking the time to give us your feedback. We have recently made some changes to confirm receipt of an R85 form. We apologise for any inconvenience this may have caused and we will arrange for your confirmation to be sent. Kind regards Secure Trust Bank

Cliente fidato

11 years ago

Good service, easy to set up and operate and a consistently competitive rate

Cliente fidato

11 years ago

I did not have much contact with them as it was a straightforward transaction but they…

I did not have much contact with them as it was a straightforward transaction but they were helpful on the phone.

Cliente fidato

11 years ago

I have had difficulties in getting an issue resolved- I was dealing with the customer services…

I have had difficulties in getting an issue resolved- I was dealing with the customer services team, who despite my request for my issue to be escalated, I feel my enquiries/ requests were ignored....

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Secure Trust Bank

11 years ago

Thank you for your feedback, I understand that your issue is being dealt with via our complaints process. If you would like to follow up, please contact us on 0121 683 6451 or 03451 117 092. Kind regards Secure Trust Bank

Cliente fidato

11 years ago

A reasonable service, slight irritation that i cant go into a branch but i did choose…

A reasonable service, slight irritation that i cant go into a branch but i did choose a online bank. Apart from that i am happy with the service

Cliente fidato

11 years ago

Just that I am very pleased with the service I have received from secure trust…

Just that I am very pleased with the service I have received from secure trust bank.

Cliente fidato

11 years ago

Would help if there was a dedicated phone service to open accounts.,

Cliente fidato

11 years ago

opened an account with securetrust earlier in the year. First time of dealing with them.…

opened an account with securetrust earlier in the year. First time of dealing with them. Process was easy.

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