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Secure Trust Bank Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 6,381 recensioni

Cliente fidato

Verificato da Feefo

1 year ago

Good app and solid service

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear you are happy with the service we have provided! Thank you for taking the time to leave your review! Kind regards, Sophie

Barry Thompson

Verificato da Feefo

Doncaster

1 year ago

Ciò che Barry Thompson ha detto su Secure Trust Bank:

Was very helpful in opening my new ISA and saving accounts.

Very helpful when I phoned about my account. Patient, polite and caring. Gave me all the information asked for. 1st class service 👌 Thank You.

Sophie

Secure Trust Bank

1 year ago

Hi Barry, We are pleased to hear you are satisfied with the service we have provided. Thank you for taking the time to leave your 5 star review! Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

Help supplied

Rang to ask a question, call was answered quickly and the answer was easy to understand

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear you are satisfied with the service we have provided! Thank you for taking the time to leave your 5 star review! Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

Inability to link with a second Bank Account

I tried several times to link a second bank account to my account - using the exact format of my name ion the Santander account involved I can’t remember exactly how it was put, but yoy were u...

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Sophie

Secure Trust Bank

1 year ago

Hi, I'm sorry to hear you have had trouble with updating your nominated account, Unfortunately in some cases bank statements are required to verify a new nominated account this is just for security. For any more information or support with your account, our help line is open Monday- Friday between 9-5 and Saturday 9-1. We would be more than happy to assist you on 0345 111 7092 Thank you for taking the time to leave your review. Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

All satisfactory.

No issues all as expected, on line made it easy. All sat

Sophie

Secure Trust Bank

1 year ago

Hi, This is great to hear! Thank you for taking the time to leave your review! Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

My fixed rate savings account was efficient and the app was easy to use. Thank you.

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear you find our app easy to use! Thank you for taking the time to leave you positive feedback! Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

Account matured

Very straightforward, easy to follow instructions. My account had matured and I was anxious about what to do next, but the extremely user friendly, simple and quick instructions made it easy for me.

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear this! Thank you for taking the time to leave your Positive feedback! Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

Open a savings bond on line with ease

Very easy to open a savings bond. So easy I was worried it could be a scam. But soon received an email with telephone number and bond details

Sophie

Secure Trust Bank

1 year ago

Hi, We are pleased to hear you have been able to open your account with ease! Thank you for taking the time to leave your review! Kind regards, Sophie

Susan Binns

Verificato da Feefo

Ivybridge

1 year ago

Ciò che Susan Binns ha detto su Secure Trust Bank:

Simple to use app means dealing with my accounts is very easy

Sophie

Secure Trust Bank

1 year ago

Hi Susan, This is great to hear! Thank you for taking the time to leave your 5 star review! Kind regards, Sophie

Louise

Verificato da Feefo

BOGNOR REGIS

1 year ago

Ciò che Louise ha detto su Secure Trust Bank:

Helpful, polite and efficient service.

Efficient, straight forward resolution to the problem of being locked out of online banking. A very helpful and respectful member of staff. Thank you very much.

Sophie

Secure Trust Bank

1 year ago

Hi Claire, We are pleased to hear you are happy with our service and where able to help you get back onto internet banking! Thank you for taking the time to leave your 5 star review! Kind regards, Sophie

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