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Secure Trust Bank Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 6,381 recensioni

Cliente fidato

Verificato da Feefo

11 months ago

Excellent service

Excellent service as always

Sophie

Secure Trust Bank

11 months ago

Hi, This is great to hear! Thank you for leaving your 5 star review! Kind regards, Sophie

Cliente fidato

Verificato da Feefo

11 months ago

Open fixed rate bond

I thought the service was very good very efficient easy to open and navigate through

Sophie

Secure Trust Bank

11 months ago

Hi, We are pleased to hear you are satisfied with the service we provided! Thank you for taking the time to leave your review! Kind regards, Sophie

John Phillips

Verificato da Feefo

GBR

11 months ago

Ciò che John Phillips ha detto su Secure Trust Bank:

Good Bank

Good communication from excellent staff member

Sophie

Secure Trust Bank

11 months ago

Hi John, This is great to hear! Thank you for your review! Kind regards, Sophie

Cliente fidato

Verificato da Feefo

11 months ago

V Good

Good interest rate Easy to open account

Louise

Secure Trust Bank

11 months ago

Hello, This is great to hear! Thank you for taking the time to leave you positive review. Kind regards, Louise

Cliente fidato

Verificato da Feefo

11 months ago

Great service

Easy to open new savings account on line. Prompt confirmation sent by email as made deposits. Delighted with generous 30 days to make deposits into the account.

Louise

Secure Trust Bank

11 months ago

Hello, We're happy to hear that you found opening a new account online easy to complete and you appreciate the 30 day funding window. Thank you for sharing your positive experience. Kind regards, Louise

Cliente fidato

Verificato da Feefo

11 months ago

Great customer service

Excellent service, your representative was friendly and professional and was able to answer and act on all my questions and requests

Louise

Secure Trust Bank

11 months ago

Hello, We are delighted that you have found our customer support to be friendly and professional. We really appreciate you positive feedback, thank you. Kind regards, Louise

Cliente fidato

Verificato da Feefo

11 months ago

New account opening

Easy to open new account. The 30day deposit window is very helpful. Many other providers offer a shorter window of 14 days or even less.

Louise

Secure Trust Bank

11 months ago

Hello, We appreciate you sharing your experience. We're happy to hear that our 30 day funding window was helpful and align with your savings strategy. Thank you for your positive feedback. Kind regards, Louise

nivag

Verificato da Feefo

hampshire

11 months ago

Ciò che nivag ha detto su Secure Trust Bank:

withdrawal letters...

All ok, wish there was an option not to send you a letter when you make a withdrawal, as the cost of a stamp for each time reduces our interest payments!

Louise

Secure Trust Bank

11 months ago

Hello Gavin, Thank you for your feedback regarding withdrawal letters, we have raised this with the relevant team to help us improve our products and services we offer. Kind regards, Louise

Cliente fidato

Verificato da Feefo

11 months ago

Efficient opening of account. Easy website and online set up. All round it does what it should!

Louise

Secure Trust Bank

11 months ago

Hello, We are so happy that you have found opening your account and managing online an easy process. Thank you for your feedback. Kind regards, Louise

Cliente fidato

Verificato da Feefo

11 months ago

Helpful

The person I spoke to was very helpful and explained everything to me

Louise

Secure Trust Bank

11 months ago

Hello, We are delighted that you are happy with the service you have received. Thank you for your review. Kind regards, Louise

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