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Secure Trust Bank Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 6,381 recensioni

Cliente fidato

Verificato da Feefo

1 year ago

Easy access application, with a human to help if needed.

Excellent service. Completing an online application was fairly easy. However I popped out of the application process, and there appeared to be no means to get back to the application. I called Secure...

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Lucie

Secure Trust Bank

1 year ago

Hello, We are glad to hear that you opened your account with ease and that you received helpful customer service. Thank you for your review. Kind regards, Lucie

Cliente fidato

Verificato da Feefo

1 year ago

Service is always excellent. No problems sorting out financial issues.

Lucie

Secure Trust Bank

1 year ago

Hello, Thank you for taking the time to leave your review. We are pleased to happy you are happy with the service you have received. Kind regards, Lucie

David Jarvis

Verificato da Feefo

Bingley West Yorkshire

1 year ago

Ciò che David Jarvis ha detto su Secure Trust Bank:

Very easy

Everything went ok & no issues

Lucie

Secure Trust Bank

1 year ago

Hello David, This is great to hear! Thank you for your review. Kind regards, Lucie

Stephen Brooker

Verificato da Feefo

Newcastle upon Tyne

1 year ago

Ciò che Stephen Brooker ha detto su Secure Trust Bank:

Easy to navigate

Very efficient and effective. Easy to set up a savings account on line

Lucie

Secure Trust Bank

1 year ago

Hello Stephen, Thank you for your review! We are happy to hear that you set up your account with ease. Kind regards, Lucie

Gerry

Verificato da Feefo

Portsmouth

1 year ago

Ciò che Gerry ha detto su Secure Trust Bank:

Fixed rate bond

I can only go by the setting up process at the moment. I called Secure first to confirm something and the customer service rep was very helpful. I found the application a bit long winded, but they do...

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Lucie

Secure Trust Bank

1 year ago

Hello Gerald, Thank you for your review! We are pleased to hear that you received helpful customer service and that you are happy with our communications. Kind regards, Lucie

Cliente fidato

Verificato da Feefo

1 year ago

Easy to open account

Very simple and efficient to set up a new fixed term deposit. No problem with questions as they were clear.

Lucie

Secure Trust Bank

1 year ago

Hello, We are delighted to hear that you set up your account with ease. Thank you for your review. Kind regards, Lucie

Cliente fidato

Verificato da Feefo

1 year ago

It appears they have a problem with software so when I was trying for more than 30 mins to sort a new account, it was not possible because of the software. After 45 mins I emailed them and next day...

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Lucie

Secure Trust Bank

1 year ago

Hello, We are sorry to hear that Secure Trust Bank has not met your expectations. Thank you for your feedback this will be passed on to the relevant department to help us improve our products and services. Kind regards, Lucie

Cliente fidato

Verificato da Feefo

1 year ago

Maybe secure but can’t trust

Money saving expert recommended you so I opened a savings account for a 6 month term with 5% interest. I didn’t get 5% return unfortunately. I guess there was some clause or another. Anyway, feel...

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Lucie

Secure Trust Bank

1 year ago

Hello, We are sorry to hear that Secure Trust Bank has not met your expectations. Unfortunately as your name is not visible here we have been unable to contact you. If you would like to discuss this further please contact us on 0345 111 7092. Thank you for your feedback this will be passed on to the relevant department to help us improve our products and services. Kind regards, Lucie

Cliente fidato

Verificato da Feefo

1 year ago

Lucie

Secure Trust Bank

1 year ago

Hello, Thank you for your review! Kind regards, Lucie

Michael Greaves

Verificato da Feefo

1 year ago

Ciò che Michael Greaves ha detto su Secure Trust Bank:

No problem at all opening account and informed when cash received

Lucie

Secure Trust Bank

1 year ago

Hello Michael, Thank you for your review! We are glad to hear that you opened your account with ease and that you are happy with our communications. Kind regards, Lucie

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