Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Secure Trust Bank Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 6,381 recensioni

Cliente fidato

Verificato da Feefo

1 year ago

You have to chase them.

Took a long time to open account. I had to chase the opening. Had to give details three times and go through security twice. Posted my council tax bill and never received it back. Very poor...

Leggi altre

Louise

Secure Trust Bank

1 year ago

Hello, We are sorry to hear that Secure Trust Bank has not met your expectations and your application took longer than accepted. Unfortunately, as your name isn't visible here, we are unable to contact you. We appreciate all feedback, and this will be passed on to the relevant department to help us improve our services and products. If you need any further assistance regarding your account, please give us a call on 03451 117 092. Kind regards, Louise

Lee Millard

Verificato da Feefo

Solihull

1 year ago

Ciò che Lee Millard ha detto su Secure Trust Bank:

Opening a new account with a better rate.

Seamless, quick and easy, just odd that you have a variable rate account but have to open a new one to get the current rate.

Daisy

Secure Trust Bank

1 year ago

Hello Lee, Thank you for your review. We appreciate the feedback! Kind regards, Daisy

Cliente fidato

Verificato da Feefo

1 year ago

Moving funds

Very easy to transfer money to a new fixed term bond account. I could Instantly see the transferred funds.

Daisy

Secure Trust Bank

1 year ago

Hello, We are pleased to hear that you had an easy transferring experience. Thank you for your review! Kind regards, Daisy

Cliente fidato

Verificato da Feefo

1 year ago

Service was good and very straight forward. Would definitely consider using again in the future.

Daisy

Secure Trust Bank

1 year ago

Hello, We are pleased to hear this. Thank you for your review! Kind regards, Daisy

Cliente fidato

Verificato da Feefo

1 year ago

Good rate of interest and easy online process.

We chose Secure Trust Bank because it offered good rates of interest on fixed term savings bonds. It was easy to open an account online and transferring money in was straightforward. Excellent, so...

Leggi altre

Sophie

Secure Trust Bank

1 year ago

Hi, Thank you for your 5 star review! We are pleased you chose to open an account with us and found it easy to do so, its great to hear you think our rates are good. Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

Easy access to my accounts

It's quick and easy to get onto my account. I use the biometric login process which takes all the hassle away, especially when it's just a quick check of things. This time I was setting up my 2025...

Leggi altre

Sophie

Secure Trust Bank

1 year ago

Hi, Thank you for your 5 star review! We are pleased to hear you find it quick and easy to use our mobile app. Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

Very happy with STB

Very easy to open and manage accounts. Great rates of interest. There’s always the phone line if you need to talk to someone. Very happy.

Sophie

Secure Trust Bank

1 year ago

Hi, Thank you for your 5 star review! We are delighted to hear you have had a good experience with us and found it easy to set up an account. Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

Happy to save with Secure Trust.

Fairly easy as an existing customer to open a replacement easy access account, which had a better interest rate than the existing account. With Secure Trust, I really like the clear message as to...

Leggi altre

Verificato da Feefo

1 year ago

Ciò che CN ha detto su Secure Trust Bank:

Everything handled very professionally giving us confidence as a new client - thank you

Sophie

Secure Trust Bank

1 year ago

Hi Christopher, Thank you for your 5 star review! We are glad to hear you had a good experience with us. Kind regards, Sophie

Cliente fidato

Verificato da Feefo

1 year ago

Five-star service

Prompt and efficient at all times thank you.

Sophie

Secure Trust Bank

1 year ago

Hi, Thank you for your 5 star review! We are delighted to hear you have had a efficient experience with us. Kind regards, Sophie

Non hai ricevuto un invito a scrivere una recensione?

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo