Excellent website, very well presented and easy to navigate.
Only criticism would be the quality of…
Excellent website, very well presented and easy to navigate.
Only criticism would be the quality of the valuation certificate provided for the item purchased. The certificate was of a poor quality....
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Samara James
Samara James
17 years ago
Thank you for your comments.
We will take on board the specific mention you make of the valuation certificate. The certificate we currently offer is free of charge, and is in a standard format that many jewellers use in the UK.
However, we do understand the point you are making and so we will evaluate the options to offer an upgraded version in the future for a small charge. Thank you for taking the time to submit your feedback.
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Cliente fidato
Verificato da Feefo
17 years ago
Excellent. Would recommend.
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Cliente fidato
Verificato da Feefo
17 years ago
We were very happy with the rings we ordered from Samara James, particularly with the…
We were very happy with the rings we ordered from Samara James, particularly with the after sales service. They happily resized one of the rings at no extra charge.
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Cliente fidato
Verificato da Feefo
17 years ago
A super service that started with someone actually answering the phone at nine pm on a…
A super service that started with someone actually answering the phone at nine pm on a Sunday night - all the way through to delivery I was kept informed on the progress and received the ring in time...
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Cliente fidato
Verificato da Feefo
17 years ago
had a slight problem with the ring, but was quickly rectified
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Cliente fidato
Verificato da Feefo
17 years ago
The ring was fantastic. A big thankyou for all your help.
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Cliente fidato
Verificato da Feefo
17 years ago
Prompt service and excellent, stylish rings.
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Cliente fidato
Verificato da Feefo
17 years ago
absolutely brilliant. The service was first class and the product exceeding expectation.
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Cliente fidato
Verificato da Feefo
17 years ago
EXCELLENT...simply excellent - Spent £2,000 on an engagement ring the likes of which i could…
EXCELLENT...simply excellent - Spent £2,000 on an engagement ring the likes of which i could find nowhere else (Amelia). My girlfriend was delighted. Great service, great packaging and fast....
At Samara James, we specialise in perfectly cut Hearts and Arrows diamonds with superb levels of fire, scintillation and brilliance. Our jewellery is beautifully handcrafted to the highest standard by our team of skilled craftsmen and diamond setters in our Hatton Garden workshop.
Visit us at our West London jewellery showroom for a personal shopping experience to discuss and help you find your perfect ring.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
At Samara James, we specialise in perfectly cut Hearts and Arrows diamonds with superb levels of fire, scintillation and brilliance. Our jewellery is beautifully handcrafted to the highest standard by our team of skilled craftsmen and diamond setters in our Hatton Garden workshop.
Visit us at our West London jewellery showroom for a personal shopping experience to discuss and help you find your perfect ring.