Little miss leading with your click and collect service, it's gives the impression that you can click and collect from your chosen store, when in actual fact it's just delivery to your local store....
After letting us order a kit for my apprentice no email phone call or anything to say you were no longer stocking the kits so waited over a week to only find out we weren't getting it once I went out...
I purchased items on the Thursday. It wasn't until I'd sent payment, that it came up 3-5 days before collection who be avaliable. I went to the wholesalers on the Tuesday. Which is 5 days after the...
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Pamela
Salon Services
9 years ago
We are sorry to learn of your disappointment following a recent click and collect order. We do advise customers to allow 3-5 working days for dispatch on all orders placed during VAT free promotions. With regards to the issues in store, can we arrange to call you at a time that's convenient to collate feedback that we can share with the management team of the selected store?
Salon Services is our strictly trade only brand, with over 106 stores across the UK & Ireland. We offer exclusive trade only prices for professionals signed up to our trade card, as well as additional benefits including regular news, updates & promotions. Salon Services also specialises in supplying professional salon equipment.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Salon Services is our strictly trade only brand, with over 106 stores across the UK & Ireland. We offer exclusive trade only prices for professionals signed up to our trade card, as well as additional benefits including regular news, updates & promotions. Salon Services also specialises in supplying professional salon equipment.