I was told my order would arrive for pick up within 24 hours but arrived day late. This was only because I emailed and highlighted this. So I wasn't impressed with the service.
Karen G
Salon Services
9 years ago
Thank you for your feedback.
Our apologies for any misunderstanding over the timescale.
Orders placed over the weekend are not processed by our warehouse until the next working day, being Monday in this case. Your order was processed on the Monday and delivered to our store on the Tuesday (next day delivery).
Really easy process to order online and also super quick delivery which is great. Regular email communications on where your order is up to, as expected, unlike some other wholesalers i have bought...
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Recensioni del prodotto
Data di acquisto: 03/02/2017
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Trusted Customer
9 years ago
Ciò che Trusted Customer ha detto su Salon Services:
Not happy at all I ordered my products to be told 24hr service went there to collect two days later not there so then had to purchase the products again to be told to ring up and get a refund by the...
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Karen G
Salon Services
9 years ago
Thank you for your feedback.
Our apologies for any misunderstanding over the delivery timescale.
Your order was processed by our warehouse the morning after your placed the order on our website. Delivery is stated as next working day, and after checking your order was despatched and delivered within the next working day delivery. Our courier does not deliver at weekends.
Your order has now been returned to our warehouse and your refund processed.
Data di acquisto: 02/02/2017
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Trusted Customer
Radstock
9 years ago
Ciò che Trusted Customer ha detto su Salon Services:
Salon Services is our strictly trade only brand, with over 106 stores across the UK & Ireland. We offer exclusive trade only prices for professionals signed up to our trade card, as well as additional benefits including regular news, updates & promotions. Salon Services also specialises in supplying professional salon equipment.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Salon Services is our strictly trade only brand, with over 106 stores across the UK & Ireland. We offer exclusive trade only prices for professionals signed up to our trade card, as well as additional benefits including regular news, updates & promotions. Salon Services also specialises in supplying professional salon equipment.