Actually haven't received order yet !!! No problem with salon services, but parcel force!!!!! No card left on either occasion , now have to go to post office (not that near to me), huge lack of...
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Data di acquisto: 16/02/2017
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Trusted Customer
9 years ago
Ciò che Trusted Customer ha detto su Salon Services:
My only grumble is more thought should be placed within prep in the packaging. Kindly observe that innards of box move in transit and get broken, thank you.
I waited exactly one week for my order to be delivered. I have never came across a company with such a slow delivery service. Salons direct deliver within 48 hours! Cannot understand why you cannot...
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Gary
Salon Services
9 years ago
Thank you for taking the time to leave a review.
During our VAT free events we do quote 3-5 working days for despatch due to the volume of orders that we receive during the event. We are always looking to improve our delivery timescales during promotional events.
I was really shocked at the state my goods arrived in. Whilst the outer box was in tact the contents certainly weren't! 4 of 6 boxes of the Wells Hair Colour were badly damaged. Luckily the tubes...
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Gary
Salon Services
9 years ago
Thank you for taking the time to leave us some feedback and we are sorry to hear that your order did not come in perfect condition. Should this happen in future, please call our team on 0330 123 1907 and we can ensure these are replaced for you.
Cliente fidato
9 years ago
Thank you. My query has been resolved
Recensioni del prodotto
Data di acquisto: 16/02/2017
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Trusted Customer
9 years ago
Ciò che Trusted Customer ha detto su Salon Services:
Im not happy with delivery. I replied on message number 1 for leaving parcel to my neighbour and its delivered to post office! I have no time to go there! That is why i had a delivery to my house.
Gary
Salon Services
9 years ago
We can see from the tracking number that delivery was attempted on the 23/02. The tracking history does also show that you have requested this to be left with a neighbour. Apologies this did not happen. We use a third party for our deliveries and will feedback this information to them.
In the meantime, please call our team on 0330 123 1907 and they can arrange for this to be re-delivered.
Salon Services is our strictly trade only brand, with over 106 stores across the UK & Ireland. We offer exclusive trade only prices for professionals signed up to our trade card, as well as additional benefits including regular news, updates & promotions. Salon Services also specialises in supplying professional salon equipment.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Salon Services is our strictly trade only brand, with over 106 stores across the UK & Ireland. We offer exclusive trade only prices for professionals signed up to our trade card, as well as additional benefits including regular news, updates & promotions. Salon Services also specialises in supplying professional salon equipment.