Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Run4It Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/run4it | Feefo

Visualizzazione di tutte le 10,788 recensioni

Cliente fidato

7 years ago

Data di acquisto: 07/03/2018

I put an incorrect address on my package; your team followed up the inquiry from the recipient & thus ensured that my sister received her eventually .... thank you very much .

Kirsty

Run4It

7 years ago

Hi, thank you for your review. We were happy to help and glad your sister received her parcel. Thanks, Kirsty - Online Customer Service Manager

Cliente fidato

7 years ago

Data di acquisto: 06/03/2018

Excellent service

Goods arrived to be collected at chosen store within the time frame stated. Needed to contact customer services, who replied to my email very promptly. Happy to order online again.

Kirsty

Run4It

7 years ago

Hi, thank you for your review. We are delighted to hear you will be ordering from us again. We look forward to dealing with you again in the future. Thanks, Kirsty - Online Customer Service Manager

Cliente fidato

7 years ago

Data di acquisto: 19/02/2018

Fast and reliable!

Kirsty

Run4It

7 years ago

Hi, Glad to hear you are a happy customer! Thanks, Kirsty - Online Customer Service Manager

Recensioni del prodotto

Runner

7 years ago

Data di acquisto: 17/02/2018

Ciò che Runner ha detto su Run4It:

Staff in the shop are brilliant, friendly and knowledgeable. Only downside was I ordered on line for delivery to the shop and I was expecting an email like other online retailers to let me know my...

Kirsty

Run4It

7 years ago

Hi Jayne, thank you for your feedback. I will be sure to pass your comments across to our store. I'm sorry you didn't receive an email confirming your order was available to collect. We were having technical issues with our automated emails during that time but this has now been fixed. Thanks, Kirsty - Online Customer Service Manager

Recensioni del prodotto

Cliente fidato

7 years ago

Data di acquisto: 18/02/2018

Fast delivery, good price and very comfortable trainers

Kirsty

Run4It

7 years ago

Hi, thank you for your review. We are so happy to hear that we delivered your trainers quickly and that you find them very comfortable. Happy running! Thanks, Kirsty - Online Customer Service Manager

Runner

7 years ago

Data di acquisto: 07/02/2018

Ciò che Runner ha detto su Run4It:

Good service. Rubbish delivery

Service car on the website is fine. DPD are a terrible delivery company. Had to end up going to Halfords to collect. No option to leave with neighbour.

Kirsty

Run4It

7 years ago

Hi Martin, thank you for your feedback. I am sorry to hear that you had issues with our courier. In future please contact us either by email, phone, social media or the live chat facility on our website and we can deal with DPD on your behalf and ensure your parcel is delivered to you at the correct location. Sorry for the issues you have had. Thanks, Kirsty - Online Customer Service Manager.

Runner

Bath

7 years ago

Data di acquisto: 06/02/2018

Ciò che Runner ha detto su Run4It:

Excellent price and service, recommended

Great! Excellent price and delivered the next day. Web site worked well, easy to select the right colour and size, quick checkout

Kirsty

Run4It

7 years ago

Hi, thank you for your review. I'm happy to hear you found our website easy to use and that you received your order the next day. Thanks, Kirsty - Online Customer Service Lead

Recensioni del prodotto

Runner

Auchterarder

7 years ago

Data di acquisto: 06/02/2018

Ciò che Runner ha detto su Run4It:

5 stars

Amazing customer service and follow up on my order. Very impressed. Will use again in future.

Kirsty

Run4It

7 years ago

Hi Angela, thank you for your review. I'm happy to hear you were impressed with our Customer Service. Looking forward to dealing with you again in the near future. Thanks, Kirsty - Online Customer Service Lead

Recensioni del prodotto

Runner

Dingwall

7 years ago

Data di acquisto: 05/02/2018

Ciò che Runner ha detto su Run4It:

Great store and god value

Great value shoes and excellent customer service in store in Inverness. Knowledgable, friendly and encouraging.

Kirsty

Run4It

7 years ago

Hi Peter, thank you for your wonderful review! We're delighted to hear you are happy with your shoes and your experience in our Inverness store. I've passed your comments onto the team, and we look forward to assisting you again in future. Thanks, Kirsty - Online Customer Service Lead.

Recensioni del prodotto

Runner

7 years ago

Data di acquisto: 05/02/2018

Ciò che Runner ha detto su Run4It:

Great product range, fed up of not being able to apply discounts codes

Annoying when you have a discount code that can’t be applied and no messages as to why not. Maybe not applicable on sale items, but I don’t know. Even more annoying when you get an email the day...

Kirsty

Run4It

7 years ago

Hi Brian, thank you for your feedback. The discount code you were trying to use was not valid on sale items unfortunately. I'm sorry there was no message on the checkout page informing you of this, I have passed your comments across to our Website Team and this is definitely something we will look into. Thanks, Kirsty - Online Customer Service Lead

Recensioni del prodotto

Non hai ricevuto un invito a scrivere una recensione?

Informazioni su Run4It

Inspiring people to improve their fitness, health and wellbeing through running. Run4It is a specialist running retailer providing a wide range of running products including shoes, clothing and accessories, coupled with great customer service and advice, to help runners of all levels and interests improve their running experience.

0344 824 8180

57 Bothwell Street, Glasgow, Lanarkshire, G2 6TS, United Kingdom

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo

Run4It Recensioni

Brooks Adrenaline GTS 17 Stability Running Shoes - WomensAltre recensioni di questo prodotto (20)Visualizza il sito web del prodottoLove this brand and love this price point!

Nathan Lock Running Laces - UnisexAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoEasy to replace tie laces and super quick to use. Great product

Brooks Juno Sports Bra - WomensAltre recensioni di questo prodotto (7)Visualizza il sito web del prodottoLove my Juno. Really comfortable and keeps me feeling secure. I wear it running cycling and Crossfit. This is my second and I will have another

Brooks Ghost 10 Neutral Running Shoes - MensAltre recensioni di questo prodotto (5)Visualizza il sito web del prodottoGreat product - a clear upgrade from the previous versions

Petzl Tikkina Head Torch - UnisexVisualizza il sito web del prodottoWorked very well in low light and dark conditions. Very pleased with it versus the price.

Mizuno Wave Kien 3 GTX Trail Running Shoes - MensAltre recensioni di questo prodotto (1)Visualizza il sito web del prodottoGood support, grip and fit. Goretex too - ideal in this weather. Very comfortable.

Brooks Glycerin 15 Neutral Running Shoes - MensAltre recensioni di questo prodotto (6)Visualizza il sito web del prodottoEven on my first outing with these running shoes they felt comfortable and saw a marked improvement in my pace over a 10km distance.

Come vengono raccolte le recensioni di Feefo?

Chi può lasciare una recensione su Feefo?

Come verifichiamo le recensioni?

Come trattiamo le recensioni false?