I thought the process had worked well until it became clear that the wrong magazine had been sent and the next one did not arrive.
Lucy
Royal Academy of Arts
10 years ago
Thank you very much for taking the time to write your feedback, as we really appreciate it.
We sincerely apologise and have thoroughly checked our processes to ensure your record is completely correct, and you will receive your next magazine when it's dispatched in mid-August.
Apologies again and thank you very much for your patience.
Recensioni del prodotto
Lucy
Royal Academy of Arts
10 years ago
Thank you very much for your feedback and apologies for this issue. We will be sure to thoroughly check each subscription to ensure our service lives up to all expectations.
I can confirm that you are definitely on the list to receive the Autumn Magazine in the usual slim packaging, and will be receiving it mid-August.
Apologies again, and please get in touch with any further feedback or queries.
Shopping with us directly supports the Royal Academy. This allows us to continue our internationally-acclaimed exhibition programme, run the RA Schools and be an independent charity with no public funding. Many of our products feature the work of Royal Academicians, are exclusive to the Royal Academy and champion emerging designers.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Shopping with us directly supports the Royal Academy. This allows us to continue our internationally-acclaimed exhibition programme, run the RA Schools and be an independent charity with no public funding. Many of our products feature the work of Royal Academicians, are exclusive to the Royal Academy and champion emerging designers.