Abbastanza rapida la consegna in Italia. Buono il servizio di richiesta info via mail, e molto gentile. Manca sul sito la tracciabilita' della spedizione.
Ordered three red flowered Monet water lily mugs and three with white flowers and order acknowledged. Afterwards, advised no red mugs and shipped white only. The way I see it is a .
+ Lack of...
I ordered 3 items which were delivered quickly and were well packaged. I have ordered items from the RA before and have always been happy with the service.
The company says I can use my membership to gain 10% discount but this was not accepted and I was not given a discount.
Lucy
Royal Academy of Arts
10 years ago
Thank you for sending us your feedback, and we sincerely apologise that you weren't able to redeem your 10% Friends discount. Therefore, we have now refunded you the £2 from your purchase.
To ensure that you always get your discount code in the future, I would recommend sending an email with your details to our Friends Department at friends@royalacademy.org.uk, who will add you to the email newsletter list that includes the monthly 10% discount code.
Thank you very much for your continued support of the Royal Academy.
Shopping with us directly supports the Royal Academy. This allows us to continue our internationally-acclaimed exhibition programme, run the RA Schools and be an independent charity with no public funding. Many of our products feature the work of Royal Academicians, are exclusive to the Royal Academy and champion emerging designers.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Shopping with us directly supports the Royal Academy. This allows us to continue our internationally-acclaimed exhibition programme, run the RA Schools and be an independent charity with no public funding. Many of our products feature the work of Royal Academicians, are exclusive to the Royal Academy and champion emerging designers.