Always excellent service, selection and great selection of wonderful products. Ben Bachu is always extremely helpful and has helped us with some great purchases over the years.
The bed was missing a tufting, I am surprised Roomes allowed this mattress to leave their warehouse and be delivered in this condition.
Roomes Furniture
Roomes Furniture & Interiors
11 years ago
Thank you for your feedback and we apologise for the problem found with your goods. To prevent damage to goods, we do not normally unwrap items in our warehouse and we rely on our suppliers to provide goods that have passed their quality inspection. Unfortunately, we were let down with your order. We arranged for the supplier's technician to visit to resolve this issue for you and I understand this was completed to your satisfaction on 5th June.
Julie Jewiss on behalf of Roomes Stores Ltd.
The member of staff was very pleasant and helpful and although there was a considerable delay on delivery due to the manufacturers we were kept informed. the arrangements for delivery we very...
Friendly, helpful and professional sum up our dealings with the staff. And that included us dithering and spending more than two hours making our decision . . .
The original bed delivered by Roomes, although well packaged had some marks and splits to the timber. 5 Stars due to the way customer services dealt with the issue and replaced the bed and even put...
Roomes Furniture and Interiors – trading since 1888 – is probably the largest family-run, specialist home furnishing store in Essex. Situated in Upminster and open 7 days a week, Roomes is just five minutes away from Junction 29 on the M25.
With its own ample low cost carp park, the store boasts a massive 42,000 square feet of showroom space spread over two floors with 150 unique room sets
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Roomes Furniture and Interiors – trading since 1888 – is probably the largest family-run, specialist home furnishing store in Essex. Situated in Upminster and open 7 days a week, Roomes is just five minutes away from Junction 29 on the M25.
With its own ample low cost carp park, the store boasts a massive 42,000 square feet of showroom space spread over two floors with 150 unique room sets