I would very much deal with your company again. You were always there to help us understand anything and made us feel confident. Always available on the phone to answer any problems we might have. We...
Leggi altre
4
Condividi
Cliente fidato
Verificato da Feefo
7 years ago
Made the complexities really easy and painless
Really great service. I had complex requirements and a large loan and they just were great in terms of advice and guiding us through the process.
2
Condividi
BP
Brian Paine
Verificato da Feefo
Ceredigion, Wales
7 years ago
Ciò che Brian Paine ha detto su RockHopper:
Great service
They listened to what we wanted, found the product, were great with the paperwork. Were also very polite, helpful and answered all our questions promptly. We felt their fee for everything they did...
Leggi altre
2
Condividi
Cliente fidato
Verificato da Feefo
7 years ago
Highly recommended - a professional, efficient and effective service.
3
Condividi
RO
Robert Owen
Verificato da Feefo
7 years ago
Ciò che Robert Owen ha detto su RockHopper:
excellent service.
Very professional service and with knowledgeable staff who were approachable and dealt with my inquiries promptly and efficiently.
2
Condividi
MI
Michael
Verificato da Feefo
Essex
7 years ago
Ciò che Michael ha detto su RockHopper:
Helpful, Resourceful and successful!
The team were really helpful and resourceful when listening to my requirements and finding a suitable mortgage for my circumstances. I was pleased with the LTV result and the interest they found me.
2
Condividi
VB
Vanessa Barnes
Verificato da Feefo
7 years ago
Ciò che Vanessa Barnes ha detto su RockHopper:
Everything was explained easily, always there to help and very knowing of the market. Made getting this mortgage a pleasure.
Thank you David and Troy
1
Condividi
Cliente fidato
Verificato da Feefo
7 years ago
Good friendly service
1
Condividi
Cliente fidato
Verificato da Feefo
7 years ago
Excellent customer service, I would highly recommend.
All of the staff at Rockhopper that I spoke to during my mortgage application were knowledgeable and extremely helpful. They replied to emails and phone calls as soon as they could and kept me up to...
Leggi altre
1
Condividi
JC
Joe Crosby
Verificato da Feefo
7 years ago
Ciò che Joe Crosby ha detto su RockHopper:
Excellent advice throughout.
My only complaint, if I had to think of one, is that I would prefer to get someone in the office rather than a remote overflow team.
Here at RockHopper we provide our Customers with both Protection and Mortgage Advice. We can help clients with both standard or unusual situations with specialist requirements. We appreciate that, in today’s world, everyone is an individual and everyone’s circumstances and requirements are different. We pride ourselves in not having a “tick box” or “computer says yes/no” approach and judge each case on its own merits.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Here at RockHopper we provide our Customers with both Protection and Mortgage Advice. We can help clients with both standard or unusual situations with specialist requirements. We appreciate that, in today’s world, everyone is an individual and everyone’s circumstances and requirements are different. We pride ourselves in not having a “tick box” or “computer says yes/no” approach and judge each case on its own merits.