Great service throughout the process, very professional
Great service throughout the process, Very professional staff who have kept us well informed at all times.
1
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Cliente fidato
Verificato da Feefo
6 years ago
I would recommend Rockhopper and use them again. Our mortgage wasn’t straightforward but they found a suitable produce. Always easy to contact with prompt replies to emails and very easy to talk to...
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1
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MH
Marie Henniges
Verificato da Feefo
London
6 years ago
Ciò che Marie Henniges ha detto su RockHopper:
Fantastic service, first time buyers of shared ownership property!
As first time buyers of a shared ownership property with a rather niche financial situation (one normal salary, one PhD stipend income), we had nearly given up hope that we'd be able to buy our dream...
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1
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FS
Francis Hornyold-Strickland
Verificato da Feefo
London
6 years ago
Ciò che Francis Hornyold-Strickland ha detto su RockHopper:
Amazingly responsive and really helpful.
Troy Clayton’s service was exceptional. Amazingly responsive, helpful and a pleasure to work with.
3
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TY
Tys
Verificato da Feefo
Bristol
6 years ago
Ciò che Tys ha detto su RockHopper:
1st rate
1st rate service, as a first time buyer they dealt with all my mortgage application in a easy to understand format with prompt response to any questions I had. Would definitely recommend them
1
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Cliente fidato
Verificato da Feefo
6 years ago
Excellent service from start to finish thank
You
3
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AT
Adesuwa Tilling
Verificato da Feefo
6 years ago
Ciò che Adesuwa Tilling ha detto su RockHopper:
Communication and responses from them were efficient. I rated 4 stars because of the length of time it took to get to completion which was too long to keep the customer in an uncertainty situation...
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2
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Cliente fidato
Verificato da Feefo
6 years ago
Superb service by Troy and his team patient professional and trustworthy
Excellent
Explained all steps of mortgage clearly and efficiently
No hitches or hidden charges
Highly recommended
4
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Cliente fidato
Verificato da Feefo
6 years ago
The impossible
Troy was unbelievable- nothing was too much. I have moved into the house of my dreams and never thought it possible. Thank you
Here at RockHopper we provide our Customers with both Protection and Mortgage Advice. We can help clients with both standard or unusual situations with specialist requirements. We appreciate that, in today’s world, everyone is an individual and everyone’s circumstances and requirements are different. We pride ourselves in not having a “tick box” or “computer says yes/no” approach and judge each case on its own merits.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Here at RockHopper we provide our Customers with both Protection and Mortgage Advice. We can help clients with both standard or unusual situations with specialist requirements. We appreciate that, in today’s world, everyone is an individual and everyone’s circumstances and requirements are different. We pride ourselves in not having a “tick box” or “computer says yes/no” approach and judge each case on its own merits.