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Rock & Ruddle Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 251 recensioni

Cliente fidato

Verificato da Feefo

2 years ago

Purchased online. Great service and delivery'

Alexandra

Rock & Ruddle

2 years ago

I am so happy that your experience ordering from us was so good.

Helen Berry

Verificato da Feefo

2 years ago

Ciò che Helen Berry ha detto su Rock & Ruddle:

The products are amazing and service is fast and efficient. All my questions and queries have been answered instantly which is amazing!

Alexandra

Rock & Ruddle

2 years ago

HI Helen. Thank you for taking the time to send us this lovely review. I am so pleased that your ordering experience with us was so good. Best wishes, Alexandra

Cliente fidato

Verificato da Feefo

2 years ago

Pain free brushes - love them

I was given a Rock and Ruddle hairbrush as a present and it was quickly borrowed by my two daughters. I've since bought them each one and they love them. It has always been a painful exercise...

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Alexandra

Rock & Ruddle

2 years ago

Thank you for this lovely review. It makes us very happy to know that your daughters are loving their new hairbrushes and are happy that the brushes do not pull. This feature of not pulling, alongside with looking lovely, was really was a non-negotiable feature of our brushes when we designed them. I had the same issues with my daughter when she was little as she seemed to be very sensitive to having her hair pulled. We like to say that our brushes turn brushing your hair from a task to a treat :)

Cliente fidato

Verificato da Feefo

2 years ago

Bought for my granddaughter

Pretty efficient

Alexandra

Rock & Ruddle

2 years ago

Thank you for your kind review. I hope that your granddaughter loves her new hairbrush. Best wishes, Alexandra

Cliente fidato

2 years ago

Delighted

Cliente fidato

Verificato da Feefo

2 years ago

Perfect for a Cocker spaniel lover

I mistakenly ordered the incorrect pad for a personalized brush but after emailing the company this was all resolved with efficient service.

Alexandra

Rock & Ruddle

2 years ago

I am so glad all was resolved for you quickly. Thank you for your kind review.

Miss Sarah Pilkington

Verificato da Feefo

2 years ago

Ciò che Miss Sarah Pilkington ha detto su Rock & Ruddle:

Goods not arrived

It's July 4th. Still not received order placed June 24th. So whilst I can't comment on the brush I can tell you delivery is not within the promised 3 to 5 days

Alexandra

Rock & Ruddle

2 years ago

Hi Sarah, I am sorry to receive your review note. I am checking with my team as to what has happened with your order and will come back to you as soon a possible. Best wishes, Alexandra

Alexandra

Rock & Ruddle

2 years ago

Hi Sarah. I have now traced your order. You ordered a personalised hairbrush one the 24th of June. Our website explains the following details relating to our personalised brushes: Please note that all personalisation orders are individually created in our factory and take up to 14 days to manufacture. We then offer (after the hairbrush is manufactured) two shipping options for the UK: DPD (within 48 hours) and Evri (3/5 days). Please allow extra time for delivery to international addresses. I believe that the hairbrush has now been delivered according to the tracking. Please do let me know that all is well. Best wishes, Alexandra

Alexandra

Rock & Ruddle

2 years ago

Hello Sarah. Please may I ask you to review your Beautiful Blue Personalised Hairbrush purchase and star rating for us. That would be so much appreciated. I hope that the hairbrush has been a success for you. Thank you again for your order last year. Best wishes, Alexandra

Cliente fidato

Verificato da Feefo

2 years ago

Good company let down by courier

I was very happy with my communication with Rock and Ruddle.. Delivery was quick however they were let down by Evri who did not let me know when they would be delivering and left the parcel by my...

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Alexandra

Rock & Ruddle

2 years ago

Thank you for your lovely review. I will certainly relay this information about Evri back to our warehouse. Best wishes, Alexandra

Cliente fidato

Verificato da Feefo

2 years ago

Super brushes for dog showing and fast delivery x

Very quick delivery

Alexandra

Rock & Ruddle

2 years ago

So glad the delivery was efficient. Thank you for your review.

Cliente fidato

Verificato da Feefo

2 years ago

Great brush

Fast delivery

Alexandra

Rock & Ruddle

2 years ago

So happy to hear that your delivery went well.

Cliente fidato

Verificato da Feefo

2 years ago

Simply the best

Great products. Speedy delivery. Very pleased with my combs. Already own several Rock and Ruddle brushes and combs. Well designed and a joy to use.

Alexandra

Rock & Ruddle

2 years ago

Thank you for your lovely review.

Alexandra

Rock & Ruddle

2 years ago

Thank you for taking the time to send us this lovely review. I am so pleased that you enjoy using both our hairbrushes and combs. So glad the delivery went well too. A joy to hear from you.

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