Answer emails promptly and honestly. I ordered cigars on 10th July and am still waiting for them on 20th. I emailed and queried this and the reply on 18th was that they had ‘now’ been sent. I...
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Holly
Robert Graham
6 years ago
Good morning sir
My sincere apologies and I will look into your order and advise what the issue is when the Mail Order team are back in tomorrow.
Kind regardsSteve
GM
Garry Mearns
6 years ago
The cigars have now arrived but no one has replied to tell me why this took so long l am extremely disappointed with your service
Holly
Robert Graham
6 years ago
Dear GaryMany thanks for taking the time to reply and my sincere apologies.I am personally looking into our response times and will ensure we tighten up and imporove on our communications.Kindest regardsSteve
The Cambridge shop staff / management made me some vital promises around delivery timescales and kept to them which was amazing as I wanted this particular box for my sons Wedding Reception... Well...
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Data di acquisto: 16/07/2019
0
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MB
Michael Booker
6 years ago
Ciò che Michael Booker ha detto su Robert Graham:
Not received my order as yet better delivery service required
Data di acquisto: 16/07/2019
0
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Cliente fidato
6 years ago
First class service
Data di acquisto: 15/07/2019
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AR
Andrew Richardson
6 years ago
Ciò che Andrew Richardson ha detto su Robert Graham:
Only just found your site had look at the cigars, but I was looking for an humidor my price was for about £2/3 hundred pounds. I got one for half my top range. Item arrived in about 3 weeks with the...
ROBERT GRAHAM IS ONE OF THE OLDEST WHISKY AND TOBACCO MERCHANTS IN THE UNITED KINGDOM. THE COMPANY WAS FOUNDED IN 1874 IN GLASGOW AND SINCE THEN HAS SERVED CUSTOMERS IN SCOTLAND AND ALL OVER THE WORLD.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
ROBERT GRAHAM IS ONE OF THE OLDEST WHISKY AND TOBACCO MERCHANTS IN THE UNITED KINGDOM. THE COMPANY WAS FOUNDED IN 1874 IN GLASGOW AND SINCE THEN HAS SERVED CUSTOMERS IN SCOTLAND AND ALL OVER THE WORLD.
