We used to have a very high opinion of Riviera but following its recent take over it is no longer the company it used to be.
It no longer has the customer focus that used to be its hallmark and made...
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Nicole Parkes - Customer Service Advisor
Riviera Travel
9 years ago
Thank you for taking the time and trouble to complete your review on your recent holiday with us. It is truly disappointing to learn that you were not entirely satisfied with your tour and on behalf of Riviera Travel I would like to offer my sincere apologies for this. Please be assured, customer satisfaction is at the forefront of everything we do and we closely monitor all the feedback we receive with the aim of making our holidays the best they can be for our clients. It is for this reason I would once again like to thank you for your feedback and the information you have kindly spent time sharing with us will be used to help deliver a better holiday experience for our customers.
Recensioni del prodotto
Nicole Parkes - Customer Service Advisor
Riviera Travel
9 years ago
Thank you for taking the time and trouble to complete your review on your recent holiday with us. It is truly disappointing to learn that you were not entirely satisfied with your tour and on behalf of Riviera Travel I would like to offer my sincere apologies for this. Please be assured, customer satisfaction is at the forefront of everything we do and we closely monitor all the feedback we receive with the aim of making our holidays the best they can be for our clients. It is for this reason I would once again like to thank you for your feedback and the information you have kindly spent time sharing with us will be used to help deliver a better holiday experience for our customers.
Data di acquisto: 27/04/2017
0
Condividi
TC
Trusted Customer
10 years ago
Generalmente soddisfatto
Raccomanda
Recensioni del prodotto
Data di acquisto: 15/09/2016
0
Condividi
TC
Trusted Customer
Poole, UK
8 years ago
Generalmente soddisfatto
Raccomanda
Ciò che Trusted Customer ha detto su Riviera Travel:
I can always count on Riviera to provide great travel experience at a great value. This was our second time traveling with Riviera to Italy and we enjoyed it immensely.
Our tour guide, Wendy, was...
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
