Hi Stephanie,
Thank you for taking the time to review your recent holiday with us.
We are saddened to learn that you experienced this issue inside your cabin on board the MS William Wordsworth, and for the clear effect these issues had on your overall enjoyment of the cruise. We fully understand at Riviera the importance of high quality, comfortable accommodation and so be assured that your feedback in this regard will be taken very seriously, and will be investigated further. In order for us to do this, we will need some more information, so we would encourage you to write into us at info@rivieratravel.co.uk to provide us with further details.
Kindest Regards,
Jack Bailey
Recensioni del prodotto
Jack Bailey - Customer Services Department
Riviera Travel
7 years ago
Hi Stephanie,
Thank you for taking the time to review your recent holiday with us.
We are saddened to learn that you experienced this issue inside your cabin on board the MS William Wordsworth, and for the clear effect these issues had on your overall enjoyment of the cruise. We fully understand at Riviera the importance of high quality, comfortable accommodation and so be assured that your feedback in this regard will be taken very seriously, and will be investigated further. In order for us to do this, we will need some more information, so we would encourage you to write into us at info@rivieratravel.co.uk to provide us with further details.
Kindest Regards,
Jack Bailey
Data di acquisto: 08/07/2019
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Trusted Customer
LANCASTER
8 years ago
Generalmente soddisfatto
Raccomanda
Ciò che Trusted Customer ha detto su Riviera Travel:
The tour was managed to perfection.
Kevin was always there if we needed help. At Heathrow he did not leave until everyone had got their bags and were happy to find their way out of the airport.
Recensioni del prodotto
Data di acquisto: 22/01/2019
0
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Trusted Customer
Middleton St George
11 years ago
Generalmente soddisfatto
Raccomanda
Ciò che Trusted Customer ha detto su Riviera Travel:
Whole heartedly recommend Riviera Travel, Our 3rd holiday with them.
Absolutely reliable company, superb tour managers
(Max on the Classical Spain holiday - professional, knowledgable, Can do...
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Recensioni del prodotto
Data di acquisto: 11/10/2015
0
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Trusted Customer
Dublin
11 years ago
Generalmente insoddisfatto
Non raccomanda
Ciò che Trusted Customer ha detto su Riviera Travel:
Disappointed
Nicole - Customer Service Advisor
Riviera Travel
10 years ago
We're really sorry to hear that you had a number of issues during your stay and that your recent holiday was not at the high standard that we aim to provide. We really appreciate customers spending time to share their holiday experience and your feedback will prove extremely helpful in highlighting key areas that require our attention.
Recensioni del prodotto
Data di acquisto: 03/11/2015
0
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Trusted Customer
Bedford
11 years ago
Generalmente soddisfatto
Raccomanda
Ciò che Trusted Customer ha detto su Riviera Travel:
Overall a good holiday. I had visited Lisbon before (25 years) so will not go again, Porto I am hoping to visit again. I felt we spent a bit to much time on the bus ,particularly when walking...
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Recensioni del prodotto
Data di acquisto: 19/10/2015
0
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Trusted Customer
Cambridge
10 years ago
Generalmente soddisfatto
Raccomanda
Ciò che Trusted Customer ha detto su Riviera Travel:
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
