Excellent. Met our rep, Lorna, at St Pancras and she checked in with everyone on the train. She kept an eye on the group and was very helpful as was our driver, Carlos.
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Data di acquisto: 18/05/2026
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David McDonald
Verificato da Feefo
GBR
18 hours ago
Ciò che David McDonald ha detto su Riviera Travel:
Absolutely without fault from the Reception to the Lounge to the Restaurants, knowledgeable staff eager to provide not just great service but a fun and entertaining experience as well
Hello Christopher,
It's wonderful to hear you found our team superb, friendly, and very hard-working. We appreciate you taking the time to share your positive experience with us.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
16 minutes ago
Hello Christopher,
We are so glad to hear you had such a wonderful experience on the River Rhône & Provence Cruise aboard the S.S. Thomas Hardy. It's fantastic to know that you found the ship to be of 5-star standard, from your comfortable cabin and excellent bathroom facilities to the superb food and the attentive service provided by our staff. We're also delighted that you enjoyed the excursions and found them to be great value. Thank you for the wonderful photograph.
Kind regards,
Riviera Travel
Hello Jane,
We are delighted to hear that you had such a positive experience with our staff across all areas. It's wonderful to know that their efforts contributed to making your time with us so enjoyable. We truly appreciate you taking the time to share your feedback.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
12 minutes ago
Hello Jane,
Thank you for your lovely comments about the ship, your cabin, and our team – we’re delighted you enjoyed so many aspects of your holiday.However, we’re truly sorry that your 40th wedding anniversary was not recognised as it should have been. This was a very special occasion and we completely understand your disappointment.
We’re also very sorry for the disturbance caused by the early morning noise when gangways were being moved. We appreciate how disruptive this must have been, particularly when it affected your sleep on multiple occasions.
Your feedback is incredibly important, and we will ensure it is shared with the relevant teams so improvements can be made. We do hope we’ll have the opportunity to provide you with a much more seamless experience in the future.
Kind Regards
Riviera Travel
Very good, everything sent in good time and found customer service personnel helpful and pleasant on the telephone.
Riviera Travel
Riviera Travel
11 minutes ago
Hello,
Thank you for taking the time to share your positive experience with us. We are delighted to hear that you found our service to be very good and that your items were sent in good time. It is also wonderful to know that our customer service personnel were helpful and pleasant during your telephone interactions.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
11 minutes ago
Hello,
We are delighted to hear that you received very good service from Riviera Travel and that we were able to reassure you about travelling on your own for the first time. We hope you had a wonderful time on the Timeless Provence for Solo Travellers holiday.
Kind regards,
Riviera Travel
Excellent customer service - including person to person phone calls!
Riviera Travel
Riviera Travel
11 minutes ago
Hello Stephen,
We are so pleased to hear about your positive experience with our customer service, and we appreciate you highlighting the helpfulness of our phone support. It's wonderful to know that we met your expectations.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
11 minutes ago
Hello Stephen,
We are delighted to hear that you had such a wonderful experience on our Umbria, Perugia & Assisi holiday. It's fantastic to know that you found our administration and communication to be first class, and that the itinerary and hotel met your expectations. We will be sure to pass on your kind words regarding Carlo, our guide; we are thrilled that he was the star of the show and contributed so positively to your holiday.
Kind regards,
Riviera Travel
Data di acquisto: 14/05/2026
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Cliente fidato
Verificato da Feefo
19 hours ago
What i would expect from a leading travel organisation having used them before
Riviera Travel
Riviera Travel
8 minutes ago
Hello,
We are delighted to hear that you have had another excellent experience with us. We truly appreciate you choosing Riviera Travel and look forward to welcoming you back on a future journey.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
8 minutes ago
Hello,
Thank you for taking the time to share your feedback on your recent Timeless Provence for Solo Travellers holiday. We are pleased to hear that you had a positive experience with the courier, coach driver, and our general administration. It's also encouraging to know that the visits were enjoyable and that the courier's adjustments to the itinerary enhanced your experience. We appreciate you bringing your observations regarding the hotel and one particular evening meal to our attention and will certainly take your comments on board.
Kind regards,
Riviera Travel
Arrangements were all perfect, I felt confident that it would go as planned. Customer Service dept always helpful of needed.
Riviera Travel
Riviera Travel
7 minutes ago
Hello,
It's wonderful to hear that all your arrangements were perfect and that you felt confident throughout your trip. We're also pleased that our Customer Service department was able to be helpful when needed.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
7 minutes ago
Hello,
We are so pleased to hear that you had such a wonderful experience on our Timeless Provence tour and that the itinerary allowed you to gain a real feel for the region. We appreciate you taking the time to share your feedback.
Kind regards,
Riviera Travel
Data di acquisto: 18/05/2026
0
Condividi
OL
Oliver
Verificato da Feefo
GBR
19 hours ago
Ciò che Oliver ha detto su Riviera Travel:
Excellent
Riviera Travel
Riviera Travel
6 minutes ago
Hello Oliver,
We're so pleased to hear you had such a positive experience with us. Thank you for taking the time to share your feedback.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
6 minutes ago
Hello Oliver,
Thank you for taking the time to share your experience of our Classic Greece holiday. We are delighted to hear that you enjoyed the excellent guide in Athan and that the other guides, archaeological sites, and hotels met your expectations. We appreciate your feedback regarding the Napflio hotel and the suggested adjustment to the Acropolis visit, and we will certainly take this on board as we continually review our itineraries.
Kind regards,
Riviera Travel
Good communication and booking service. Well organised tour with good quality accommodation and guides.
Riviera Travel
Riviera Travel
5 minutes ago
Hello,
Thank you for taking the time to leave such a positive review. We are delighted to hear that you found our communication and booking service to be good, and that the tour was well organised with quality accommodation and guides. We appreciate your feedback.
Kind regards,
Riviera Travel
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Riviera Travel
Riviera Travel
5 minutes ago
Hello,
We are so pleased to hear that you had an excellent experience on our Classic Egypt itinerary. It's wonderful to know that you enjoyed the key sights, the well-paced schedule, and the accommodation. We're also delighted that your tour manager/guide was excellent and contributed to your enjoyment.
Kind regards,
Riviera Travel
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.