Service good except for splitting our party of 3 between 2 carriages on the return TGV - as a verified carer to two disabled passengers this was both annoying and awkward. Riviera should never have...
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Data di acquisto: 23/10/2026
0
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PA
Paul
Verificato da Feefo
GBR
17 days ago
Ciò che Paul ha detto su Riviera Travel:
Very good, though trickier to get hold of over the phone than previously.
Riviera Travel
Riviera Travel
16 days ago
Thank you for sharing your feedback with us and for awarding us five stars. We are delighted to hear that you had a very good overall experience, and we appreciate your comments regarding communication as we continually work to improve our services for all of our travellers.
All of the crew/staff were really friendly, efficient and helpful.
Riviera Travel
Riviera Travel
16 days ago
We are delighted to hear that our crew and staff provided such a friendly and efficient service during your time with us. Thank you for sharing your wonderful feedback.
Recensioni del prodotto
Riviera Travel
Riviera Travel
16 days ago
We are delighted to hear that you enjoyed your cruise, from the wonderful itinerary and dining to the engaging entertainment and the hard work of our crew. Thank you for sharing such lovely feedback with us.
Perfect service from beginning to end. The Cruise Director, Barbara, was amazing. She arranged everything perfectly and was always helpful and full of energy.
Riviera Travel
Riviera Travel
16 days ago
Thank you so much for sharing your wonderful experience with us. We are delighted to hear that you enjoyed such seamless service and that our team made your trip so memorable.
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Riviera Travel
Riviera Travel
16 days ago
Thank you so much for sharing your wonderful experience on your recent Douro, Porto & Salamanca River Cruise. We are delighted to hear that you enjoyed such a relaxing journey and that our team provided you with attentive service throughout your time on board.
Data di acquisto: 18/10/2026
0
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SU
Susan
Verificato da Feefo
GBR
18 days ago
Ciò che Susan ha detto su Riviera Travel:
It was fine. We had a bad experience at the end of our stay in Porto when we had to drag our heavy suitcases up hill for half a mile to rendezvous with the coach. But this was not the fault of...
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Riviera Travel
Riviera Travel
17 days ago
Hello Susan,
Thank you for sharing your feedback with us regarding your recent holiday. We are pleased that overall your trip went well, though we are sorry to hear about the inconvenience you faced at the end of your stay due to the unexpected local disruptions. We hope to have the opportunity to welcome you back on another tour soon.
Kind regards,
Riviera Travel
l
SU
Susan
17 days ago
I had intended my comments to be for Riviera Travel only. I do not want the comments about having to drag our suitcases uphill to be included on a public site. Please remove the two sentences referring to that experience.
Recensioni del prodotto
Riviera Travel
Riviera Travel
17 days ago
Hello Susan,
We are delighted to hear that you enjoyed the wonderful highlights of your tour and appreciated the dedication of your tour manager. Thank you for sharing your valuable feedback regarding the accommodation locations and room layouts, as we always welcome insights that help us understand your experience.
Kind regards,
Riviera Travel
SU
Susan
17 days ago
I had intended the comments about the Royal Bridges Hotel to be for Riviera Travel only, and would like them removed from my review. Please remove the words from dark ....... everywhere. I did not intend to put off potential clients, just to persuade Riviera Travel to use a different hotel in Porto.
I would like to thank RT for their gracious replies to my original criticism.
From the booking phone call to the trip they were wonderful
Riviera Travel
Riviera Travel
16 days ago
We are delighted to hear that you had such a wonderful experience with us from booking your holiday right through to the trip itself. Thank you for taking the time to share your feedback with us, and we look forward to welcoming you on another journey soon.
Recensioni del prodotto
Riviera Travel
Riviera Travel
16 days ago
We are delighted to hear that you had such a wonderful time on your holiday. It is wonderful to know that our team and crew provided exceptional care, and that you thoroughly enjoyed the destinations and dining.
The tour in general was excellent. The tour manager was exceptional, very professional, knowledgeable and friendly from start to finish. The excursions and local guides were informative and gave a...
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Riviera Travel
Riviera Travel
16 days ago
We are delighted to hear that you enjoyed an excellent tour overall, particularly praising the wonderful guidance and excursions provided throughout your journey. We are, however, sorry to learn about the communication inaccuracies prior to your departure and the discomfort you experienced regarding the seating arrangements during meals. Thank you for sharing your feedback with us, as it helps us improve our services for all our guests.
Recensioni del prodotto
Riviera Travel
Riviera Travel
16 days ago
Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed an excellent tour experience overall.
Data di acquisto: 26/10/2026
0
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Cliente fidato
Verificato da Feefo
17 days ago
Riviera Travel
Riviera Travel
16 days ago
Thank you for your 5* rating
Recensioni del prodotto
Riviera Travel
Riviera Travel
16 days ago
We are delighted to hear that you enjoyed such a wonderful holiday and appreciated the exceptional guidance provided throughout your journey.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
