Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

River Cruising Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 1,482 recensioni

Elaine Taylor

Verificato da Feefo

16 days ago

Ciò che Elaine Taylor ha detto su River Cruising:

Very efficient and friendly.

Very competitive and efficient.

Cliente fidato

Verificato da Feefo

23 days ago

Helpful service agent.

The customer service agent, Sam, was very helpful. Called back to confirm taxi pick up time.

Liv House

River Cruising

17 days ago

Thank you for recognising Sam in your review. Our team love helping customers plan their perfect river cruise.

Cliente fidato

Verificato da Feefo

28 days ago

Helpful courteous staff

Very easy and straightforward. Helpful staff willing to spend time looking at all options

Liv House

River Cruising

24 days ago

Thank you for your lovely feedback. Our team prides itself on personal service and expert river cruise knowledge — so it’s wonderful to know we’ve been able to assist you so well.

Cheryl Locke

Verificato da Feefo

GBR

1 month ago

Ciò che Cheryl Locke ha detto su River Cruising:

Gold star to Sue!

Professional informed and very helpful

Liv House

River Cruising

24 days ago

We’re so pleased to hear that Sue was able to help you with your river cruise plans. We’ll make sure she knows how much you appreciated her assistance!

Jean Hackett

Verificato da Feefo

GBR

1 month ago

Ciò che Jean Hackett ha detto su River Cruising:

Great service!

I was very pleased with the quick response from River Cruising, even though I had to book by phone rather than on-line, and subsequently a prompt response from our cruise company. I was pleasantly...

Leggi altre

Liv House

River Cruising

24 days ago

We’re thrilled you had such a positive booking experience with us. River cruising is such a special way to travel, and we’re so pleased we could help make your plans seamless.

Colin Reed

Verificato da Feefo

GBR

1 month ago

Ciò che Colin Reed ha detto su River Cruising:

Travel consultant feedback

A very knowledgeable and professional travel consultant.

Liv House

River Cruising

24 days ago

Thank you so much for your feedback.

Cliente fidato

Verificato da Feefo

1 month ago

Sam was so helpful and gave me all the information I needed. She did a follow-up check to ensure we had received our documents. The deal we had for our dream cruise was excellent.

Liv House

River Cruising

24 days ago

Thanks for your kind comments. We’re delighted you had such a positive experience with Sam and we hope your river cruise is an unforgettable one.

Neil Macintyre

Verificato da Feefo

GBR

1 month ago

Ciò che Neil Macintyre ha detto su River Cruising:

Went the extra mile

Sue and the rest of the team went that extra mile to sort out my travel arrangements and enable me to attend a wedding in Portugal before the river cruise. Provided me a number of options to save a...

Leggi altre

Liv House

River Cruising

1 month ago

Thank you for recognising Sue in your review. Our team love helping customers plan their perfect river cruise, and we’re thrilled they made such a difference to your booking experience.

Cliente fidato

Verificato da Feefo

1 month ago

Easy and helpful booked 2 cruises with them

Liv House

River Cruising

1 month ago

We really appreciate your review! Our team works hard to make cruise planning stress-free, so it’s lovely to hear we hit the mark. Wishing you a fantastic voyage ahead.

Cliente fidato

Verificato da Feefo

1 month ago

Happy customer

Very helpful and patient. All the telephonists were cheerful and helped with the process.

Liv House

River Cruising

1 month ago

Thank you for your lovely feedback. Our team prides itself on personal service and expert river cruise knowledge — so it’s wonderful to know we’ve been able to assist you so well.

Non hai ricevuto un invito a scrivere una recensione?

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo