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Ricoh eShop - UK Recensioni

Valutato
Eccellente

Ricoh eShop - the efficient way to procure IT and Supplies for your business. Sign up for FREE today!

Servizio
4.5
/5

5

4

3

2

1

31

7

3

3

0

44

valutazioni nell'ultimo anno

Visualizzazione di tutte le 280 recensioni
HA
Hannah
Newton Abbot
6 months ago
Data di acquisto: 19/12/2024
Ciò che Hannah ha detto su Ricoh eShop - UK:
Great!
Very easy to use and fast service.
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Rebecca
Ricoh eShop - UK
6 months ago
Thank you for your wonderful review Hannah! We're delighted to hear that you found our service easy to use and fast. At Ricoh eShop, we strive to provide a seamless experience with benefits such as: - Convenient Procurement: Quickly access a wide range of products. - Competitive Pricing: Enjoy great value with our competitive prices. - Reliable Stock: Depend on consistent availability of products. - Exceptional Customer Support: Our dedicated team is always ready to assist you. Your satisfaction is our top priority, and your feedback motivates us to continue delivering the best experience possible. To ensure you keep updated with everything happening in the Ricoh eShop in 2025, follow us on LinkedIn. Wishing you a Merry Christmas and a Happy New Year!
NE
Neil
Newbury
7 months ago
Data di acquisto: 25/11/2024
Ciò che Neil ha detto su Ricoh eShop - UK:
Bhavin is always really helpful and provides a first class service and pricing. I am now using Pro Synthetic paper which means that the teams I support no longer have to wait for laminates to be...

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Esther
Ricoh eShop - UK
7 months ago
Hi Neil Thank you so much for your glowing five-star review! 🌟 We're thrilled to hear about your positive experience with Bhavin. His dedication to providing first-class service truly shines through, and it's wonderful to know that we have catered to your needs. Your feedback is greatly appreciated and will be shared with Bhavin and the team. We look forward to continuing to serve you with excellence! Follow us on LinkedIn to learn more about our Winter Deal running from 11th Nov to 13th Dec 2024!
Cliente fidato
7 months ago
Data di acquisto: 13/11/2024
Good service.
Easy to order and quick delivery.
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Esther
Ricoh eShop - UK
7 months ago
Hi Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you found our website easy and quick to use. Providing a seamless and efficient ordering experience is one of our top priorities, and your feedback lets us know we're on the right track. If you have any other comments or suggestions, we'd love to hear them via our Live chat. Thanks again for choosing us, and we look forward to serving you again soon! Don't miss out on our Winter Promotion running from 11th November to 13th December 2024. For more information and to read the T&C's, simply follow us on LinkedIn.
CA
Carole
7 months ago
Data di acquisto: 18/11/2024
Ciò che Carole ha detto su Ricoh eShop - UK:
The prices are good, but the search engine isn't.
The prices are good, but the search engine isn't. I try and make my search specific, but random things are included and often not what I actually want. When I find what I want, I add it to my...

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Esther
Ricoh eShop - UK
7 months ago
Hi Carole Thank you for taking the time to leave a review. We appreciate your feedback and apologize that your experience with our platform did not meet your expectations. We strive to provide the best possible service, and your input is invaluable in helping us improve. We are committed to ensuring your satisfaction and would love the opportunity to make things right. We have sent you an email to understand how we can improve your experience. Thank you once again for your feedback. We look forward to hearing from you. Don't miss out on our Winter Promotion running from 11th November to 13th December 2024. For more information and to read the T&C's, simply follow us on LinkedIn.
Cliente fidato
7 months ago
Data di acquisto: 11/11/2024
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Rebecca
Ricoh eShop - UK
7 months ago
Hi there, Thank you for your 5-star rating! We’re thrilled to know that you had a positive experience with us. Your support and satisfaction are our top priorities, and we’re delighted that we could meet your expectations and provide you with a business procurement solution to be delighted with! If you have any feedback or need assistance in the future, please don’t hesitate to reach out. Follow us on LinkedIn to learn more about our Winter Deal running from 11th Nov to 13th Dec 2024!
Cliente fidato
7 months ago
Data di acquisto: 11/11/2024
Solid service, good stock availability and quick delivery.
Solid service, good stock availability and quick delivery. Quality of product has never let me down. Everything I need.
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Rebecca
Ricoh eShop - UK
7 months ago
Hi there, Thank you for your positive review! We’re delighted to hear that our service, stock availability, and delivery speed have met your expectations. It’s also great to know that the quality of our products has consistently satisfied your needs. At the Ricoh eShop, we pride ourselves on offering a varied catalogue that caters to a wide range of business requirements. From office supplies to the latest technology, our extensive selection ensures that you can find everything you need in one place. Additionally, our dedicated team is always here to support you, whether you have questions about our products or need assistance with your order. Your feedback is greatly appreciated and motivates us to maintain the high standards you’ve experienced. If there’s anything else we can assist you with, please don’t hesitate to reach out. We look forward to continuing to provide you with everything you need! Follow us on LinkedIn to find out more about our Winter Deal running from 11th Nov to 13th Dec 2024!
Cliente fidato
8 months ago
Data di acquisto: 04/05/2024
Lovely, Helpful Staff
Easy to shop and communication was great Lovely friendly, Helpful Staff
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Rebecca
Ricoh eShop - UK
7 months ago
Hi there, Thank you for your glowing 5-star review! We’re glad to know that you found our shopping process straightforward and that our communication was effective. It’s also wonderful to hear that our team’s friendly and helpful demeanor contributed to your positive experience. We believe that a welcoming atmosphere and clear communication are key to customer satisfaction and, that the human touch is incredibly important in a business procurement environment, and your feedback confirms this. If you have any additional comments or need further assistance, please don’t hesitate to contact us. We value your business and look forward to serving you again in the future! Follow us on LinkedIn to learn about our current Winter Deal!
Cliente fidato
8 months ago
Data di acquisto: 28/10/2024
Average Service and Poor Eshop site
Fairly average service. Products are sometimes difficult to find as the search facility isn't great. Some products are on a minimum order quantity but there is no indication of this on the relevant...

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Rebecca
Ricoh eShop - UK
7 months ago
Hi there, Thank you for taking the time to provide us with your feedback. We value all input as it helps us strive towards becoming the preferred business procurement platform in the UK. We’re sorry you feel you have had a 2-star experience on the Ricoh eShop. As a B2B platform, we do accommodate back ordering to ensure our business customers can procure the products they need. This means that some items displayed may not always be in stock at the time of ordering. However, our order management team is available to support you through this process and can offer alternative products to meet your needs more quickly. You can reach out to our team through various channels, including our Live Chat service, where you’ll be connected with a human representative rather than an automated FAQ response. We've notified your account manager and they should be reaching out to you this week to provide you with alternative products and support this element of your procurement. Regarding the search functionality, we are continuously working on enhancements to make product discovery easier for our customers. Your feedback about the minimum order quantity not being indicated on the product pages is appreciated, and we will address this with our web development team to ensure clearer communication moving forward. Your feedback is invaluable in helping us improve our services, and we hope to have the opportunity to provide you with a better experience in the future. If you have any further concerns or need assistance, please do not hesitate to contact our customer service team. We hope to see you in the Ricoh eShop again where we will strive to ensure your experience is 5-star!
PA
Parmjit
8 months ago
Data di acquisto: 29/10/2024
Ciò che Parmjit ha detto su Ricoh eShop - UK:
Wide variety of products Competitive pricing Fast delivery
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Rebecca
Ricoh eShop - UK
8 months ago
Hi there Parmjit, Thank you for your amazing 5-star review. We are so pleased to hear that you had such a positive experience with our Ricoh e-shop. The Ricoh eShop's catalogue now has almost 240,000 products and is expanding daily. We aim to continue to create an efficient space where you can streamline your business procurement easily through one-site. We work hard to ensure the pricing is competitive and we're happy to see that you are benefitting from this and that your delivery was fast! Thank you for your custom, we look forward to seeing you in the Ricoh eShop again! Don't miss out on our Winter Promotion running from 11th November to 13th December 2024. For more information and to read the T&C's, simply follow us on LinkedIn.
JA
Jane
8 months ago
Data di acquisto: 05/11/2024
Ciò che Jane ha detto su Ricoh eShop - UK:
The e shop is very clear and easy to use. I found the process fast and the product arrived in good time.
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Rebecca
Ricoh eShop - UK
8 months ago
Hi there Jane, Thank you so much for sharing your experience with us and for rating the Ricoh eShop a brilliant 4 stars! We’re pleased to know that the Ricoh e-Shop’s design and functionality met your needs, making your shopping experience smooth and efficient and it’s great to hear that your order arrived promptly. We aim to provide a seamless shopping journey, and your feedback reassures us that we’re on the right track. Should you have any more insights or require assistance, we’re here to help. Use our human-run Live Chat service or give the team a call. We're currently running a Winter Promotion from 11th November to 13th December and you could be in with a chance to win vouchers to spend in January, February and March! Simply follow us on LinkedIn to find out more and read the T&Cs.
Informazioni su Ricoh eShop - UK
We stock over 200,000 products spanning a range of over 300 categories including IT & Peripherals, Media & Supplies, Office Stationery & Furniture. A one-stop shop for all your procurement needs. We sell more than Ricoh-branded products, in fact, we sell a variety of over 350 world-renowned brands including DELL, HP, Apple, Lenovo and many more. We ensure your business finds the best value whilst encouraging responsible buying making the eShop the perfect choice for your procurement needs. Offering quick delivery service and support from our customer-centric eCommerce team to support your organisation's growth. The Ricoh eShop is part of Ricoh UK Ltd - to find out more search Ricoh eShop or join an Explore the Ricoh eShop session for a demonstration.
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Informazioni su Ricoh eShop - UK
We stock over 200,000 products spanning a range of over 300 categories including IT & Peripherals, Media & Supplies, Office Stationery & Furniture. A one-stop shop for all your procurement needs. We sell more than Ricoh-branded products, in fact, we sell a variety of over 350 world-renowned brands including DELL, HP, Apple, Lenovo and many more. We ensure your business finds the best value whilst encouraging responsible buying making the eShop the perfect choice for your procurement needs. Offering quick delivery service and support from our customer-centric eCommerce team to support your organisation's growth. The Ricoh eShop is part of Ricoh UK Ltd - to find out more search Ricoh eShop or join an Explore the Ricoh eShop session for a demonstration.