Great Company to deal with, professional speedy service throughout. Happy Customer.
Richard Haworth Limited
Richard Haworth Limited
12 years ago
Thank you for the feedback Gordon. As the Goose Feather is a natural pillow and not synthetic there will be a little maintenance required for the pillow to regain its loft. We would recommend taking the pillow in each hand and starting at the centre of each side, gently pad the pillow. This will allow inner fill to spread evenly whilst allowing more air to circulate in and around them thus increasing loft throughout the body.
Repeat this process until the pillow appears even. It is very important to ‘tease’ the pillow and NOT to shake as this will cause compacting of the filling and produce lumpiness.
Regards, David
Thank you for your email. I am very sorry to hear you are not happy with our pillows and would very much like assist in rectifying this. If you would like to call me on 01204 702332 or email david_stockton@ruia.co.uk and confirm the De Vere hotel you stayed at then I can find out which pillows we supply and if the Goose Down are in fact the correct ones. I look forward to hearing from you.
Regards, David
Established in 1876, Richard Haworth has a track record second to none in meeting the needs of the hospitality sector. Our range of bed, bath and table linens is one of the largest in the UK. These high quality, durable and exceptionally priced products have been designed, and in many cases manufactured in the UK, to meet the rigorous demands of the hotel and catering trade and can now be bought online.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Established in 1876, Richard Haworth has a track record second to none in meeting the needs of the hospitality sector. Our range of bed, bath and table linens is one of the largest in the UK. These high quality, durable and exceptionally priced products have been designed, and in many cases manufactured in the UK, to meet the rigorous demands of the hotel and catering trade and can now be bought online.