Good company and service just needed an extra email to let me know when delivery was due as wasnt informed.
Richard Haworth Limited
Richard Haworth Limited
12 years ago
Thank you for the feedback. You should have received an email from our couriers confirming the date of delivery and then a text message on the day confirming the time. Could you confirm which you received? I will check with our couriers, DPD, as to why you didn't receive.
Regards, David
I purchased a table cloth and 12 napkins. Lovely thick quality after I spent months looking for a company that did the size I needed. Disappointed there was a small pull in the centre of the cloth so...
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Richard Haworth Limited
Richard Haworth Limited
12 years ago
I am sorry to hear that there was a fault with your product. Once we have received the item back and verified the fault we will reimburse you the cost of returning the item in addition to sending a replacement. If you have any other questions/concerns please do not hesitate to get in touch.
Regards, David
Established in 1876, Richard Haworth has a track record second to none in meeting the needs of the hospitality sector. Our range of bed, bath and table linens is one of the largest in the UK. These high quality, durable and exceptionally priced products have been designed, and in many cases manufactured in the UK, to meet the rigorous demands of the hotel and catering trade and can now be bought online.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Established in 1876, Richard Haworth has a track record second to none in meeting the needs of the hospitality sector. Our range of bed, bath and table linens is one of the largest in the UK. These high quality, durable and exceptionally priced products have been designed, and in many cases manufactured in the UK, to meet the rigorous demands of the hotel and catering trade and can now be bought online.