Their showing system is broken and added greatly to the stress.
There was a high level of inefficiency at numerous points. They claim to do viewings but I had to do most myself. Grim.
Anne
Rettie
10 months ago
Thank you for your honest feedback. I’m really sorry to hear about the stress and inefficiencies you experienced — that’s not the standard we strive for.
Your comments are being taken seriously, and we’ll be reviewing what went wrong to make improvements.
Thanks again for bringing this to our attention.
Best regards,
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Ms Stewart
Verificato da Feefo
10 months ago
Ciò che Ms Stewart ha detto su Rettie:
Highly recommend
The Retties team in St Andrews helped me sell my house recently. They were excellent to work with and kept me informed of progress at all times. They were all very friendly and they helped make...
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Jill McCulley
Rettie
10 months ago
thank you for your feedback we are always glad to be able to help make the process a little less stressful where possible, good luck with your new home!
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Mrs Green
Verificato da Feefo
Edinburgh
10 months ago
Ciò che Mrs Green ha detto su Rettie:
Knowledgeable, professional and communicative
From the outset Gavin and Maria came across as professional, experienced and knowledgeable. Communication was excellent throughout the marketing and selling process; Maria went above and beyond to...
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John Wybar
Rettie
10 months ago
Thank you very much for your feedback. We are delighted you were so happy with the service you received from the Edinburgh Residential Team. Gavin and Maria will be particularly pleased to see the feedback. Please let us know if we can help again in the future.
John Wybar
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Cliente fidato
Verificato da Feefo
10 months ago
Fantastic to work with
Gavin and Brodie have been fantastic to work with. Great communication with regular updates. When challenges arose they would present options and when asked would state what they thought was best....
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John Wybar
Rettie
10 months ago
Thank you very much for your feedback. We are delighted you were so happy with the service you received from the Edinburgh Residential Team. Gavin and Brodie will be particularly happy to see your feedback. Please let us know if we can help again in the future.
John Wybar
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Cliente fidato
Verificato da Feefo
10 months ago
Excellent service and would thoroughly recommend John to anyone.
John Wybar dealt with the sale of my flat on the back of my next purchase as Rettie were selling the property. John was very efficient from start to finish, punctual, always keeping me up to date...
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John Wybar
Rettie
10 months ago
Thank you very much for your feedback. I have been delighted to help with the process of your sale and purchase. Pleased you are happy with the service you received. We would be very happy to help again in the future.
John Wybar
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Cliente fidato
Verificato da Feefo
10 months ago
They were very professional in all the work they did. My house was sold in a very short space of time. The two senior ladies who dealt with me were very efficient
Grace Sloan
Rettie
10 months ago
Thank you for taking the time to leave us a review. I am delighted you were happy with the service. Best wishes, Rettie Shawlands
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Mrs Murphy
Verificato da Feefo
Ireland
10 months ago
Ciò che Mrs Murphy ha detto su Rettie:
Highly recommend Rettie
I had been setting my property through Rettie for the past 15 years and decided to sell when the tenants were leaving around Christmas last. At every turn the staff there were so helpful in every...
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John Wybar
Rettie
10 months ago
Thank you very much for your feedback. I am delighted you were so happy with the service you received from Rettie over the last 15 years. We have been delighted to help you and please let us know if there is anything we can do to help in the future.
John Wybar
Director
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Cliente fidato
Verificato da Feefo
10 months ago
Not always pro-active pursuing a difficult sale.
House hugely overvalued to begin with. It took a long time to find and secure a buyer, nearly two years.
Alastair Houlden
Rettie
10 months ago
Thank you for your review and we appreciate your feedback as we are always keen to improve our service. We wish you well in your new home.
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Mr Phin
Verificato da Feefo
10 months ago
Ciò che Mr Phin ha detto su Rettie:
Emma had a very pleasant and reassuring manner which did help a great deal.
Very attentive and always kept us up to date
Alastair Houlden
Rettie
10 months ago
Thank you for your five star review, it has been very much appreciated and has been shared with Emma and the team.
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Mr Smith
Verificato da Feefo
Glasgow, West End
10 months ago
Ciò che Mr Smith ha detto su Rettie:
This is the second time we have used Rettie. The initial meeting with Richard Lonsdale was extremely positive and ultimately we sold our flat for a figure in line with Richard’s expectations. The...
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Anne
Rettie
10 months ago
Thank you for your feedback on the service provided by the West End Team, delighted you were pleased with the service - We hope we can assist again in the future. Kind Regards Anne Sutherland Branch Manager
Our unrivalled market knowledge helps clients all over the world sell, let, and develop property in Scotland and the North East of England–from city apartments and rural cottages to large townhouses and prime country homes.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Our unrivalled market knowledge helps clients all over the world sell, let, and develop property in Scotland and the North East of England–from city apartments and rural cottages to large townhouses and prime country homes.