Thanks for letting us know about your experience, Lisa. During our 17 years of expertise writing thousands of resumes for clients in over 90 industries, we have constantly worked to improve the experience for our clients. We do offer multiple methods of communicating with our staff, including via LiveChat, phone, and message. After receiving your new resume, you did not use any of these communication methods to let us know if there was anything you wanted to change on your new resume. We offer unlimited free revisions for 30 days and will happily revise your resume to make sure you receive a document that matches your specific needs.Our 98.4% success rate for helping our clients get hired, as well as our top-notch reputation in the industry, have been made possible due to our commitment to customer service. Due to this commitment, we reached out to you via email, phone, and text after learning of your dissatisfaction but have still not received a response.
If you choose, we’ll continue to work with you on making this a great experience with the end goal of accelerating your career!
I will gladly re-write your resume if you will contact us. We are here to help you.
Dave Bramlett – Resume Writing GroupDave@resumewritinggroup.com