Ciò che Paul ha detto su Renault Insurance & Accident Aftercare:
Made it easy and helpful
Curtesy car provided that I needed
Very quick with car repair
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Cliente fidato
Verificato da Feefo
10 months ago
Smooth handling of repairs to my car following an accident.
There was confusion immediately after the accident as my insurance had started arrangements to fetch the car from the garage that the police had arranged for it to be sent. But I said that I would...
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FI
Fiona
Verificato da Feefo
Derby
10 months ago
Ciò che Fiona ha detto su Renault Insurance & Accident Aftercare:
Very disappointing
Lack of timely communication. Zero support. Having to be chased. Very disappointing.
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Cliente fidato
Verificato da Feefo
11 months ago
Very efficient
You dealt with every thing very efficiently...from bump to repair.
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Cliente fidato
Verificato da Feefo
1 year ago
Prompt response but disappointing car hire experience
My claim was dealt with promptly. However, when it came to arranging a hire car I was surprised that my case was passed to another team who dealt with a car hire company. On the agreed date I was...
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MG
Martyn Grant
Verificato da Feefo
Banbury
1 year ago
Ciò che Martyn Grant ha detto su Renault Insurance & Accident Aftercare:
Exorbitant price increase
Insurance cover very good but subsequent price increase for this year was 100%, I am struggling to see how this is justified when I had no claims discount protection. The nominated garage seemed to...
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Cliente fidato
Verificato da Feefo
1 year ago
They were very helpful. It was made very easy for me. My car was collected and delivered back to me no problem.
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TA
Tariq
Verificato da Feefo
1 year ago
Ciò che Tariq ha detto su Renault Insurance & Accident Aftercare:
Too slow
Took to long from start of claim to settlement .
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Cliente fidato
Verificato da Feefo
1 year ago
Customer service is shambolic
Impossible getting through to the person you needed to talk to. Endlessly put on hold and still ending up going back to the beginning: seriously annoying and frustrating. On two occasions I was on...
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JA
Jacqui
Verificato da Feefo
Hull
1 year ago
Ciò che Jacqui ha detto su Renault Insurance & Accident Aftercare:
The overall service was great , l would have preferred an automatic curtacey car but l understand they aren’t always available, l am very satisfied with the repair job , the team were very good at...
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Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
