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Red Funnel Isle of Wight Ferries Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 58,283 recensioni

Cliente fidato

Verificato da Feefo

12 years ago

Service would be even better if prices were cheaper.

Data di acquisto: 03/12/2013

Cliente fidato

Verificato da Feefo

12 years ago

excellent sever on the ferry

Data di acquisto: 03/12/2013

Cliente fidato

Verificato da Feefo

12 years ago

Excellent service and time keeping Cannot fault service or interaction staff/passengers Breakfast good

Data di acquisto: 03/12/2013

Cliente fidato

Verificato da Feefo

12 years ago

Wondered why I had been travelling with Wightlink all these years! Excellent. Service, refreshing and…

Wondered why I had been travelling with Wightlink all these years! Excellent. Service, refreshing and cheaper than Wightlink as well. it's a shame you. Don't have a service to Portsmouth

Data di acquisto: 03/12/2013

Cliente fidato

Verificato da Feefo

12 years ago

Would have given excellent if there hadn't been a 20 minute delay on the outgoing…

Would have given excellent if there hadn't been a 20 minute delay on the outgoing journey

Data di acquisto: 02/12/2013

Cliente fidato

Verificato da Feefo

12 years ago

Was disturbed to receive an email a couple of days before travelling, that was headed…

Was disturbed to receive an email a couple of days before travelling, that was headed "important travel information" which i thought would be perhaps a problem on the local roads, or a reschedule of...

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Red Funnel Isle of Wight Ferries

12 years ago

Thank you for the feedback, your point has been noted and we will review the subject heading. However, we don't send them to frequent travellers and the overwhelming response from those that do receive them has been positive.

Data di acquisto: 02/12/2013

Cliente fidato

Verificato da Feefo

12 years ago

Travelling was fine - price ok for a day return. Only issue is there needs…

Travelling was fine - price ok for a day return. Only issue is there needs to be more seats. The boat was reasonably full but not completely packed however there was still nowhere to sit - spent the...

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Data di acquisto: 02/12/2013

Cliente fidato

Verificato da Feefo

12 years ago

Good value for money service, however, it would be nice to be allowed inside the…

Good value for money service, however, it would be nice to be allowed inside the ferry with dogs on all the fleet. Some have this facility on a top floor lounge where others you have to sit outside...

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Red Funnel Isle of Wight Ferries

12 years ago

Improvements will be announced shortly for pet owners but in the meantime thank you for travelling with us.

Cliente fidato

12 years ago

I'm really pleased there will be some improvements for pet owners. We travel to the Island on average, twice a month. We have two really well behaved chihuahuas, we really like the top deck lounge! the dogs lie down and sleep. We hate the sailings where we have to stay in the glass box. It is very difficult for you as some pets are not well behaved and I'm not sure how you would deal with this. This last weekend was particularly awful for us travelling to Cowes but pretty good coming back!

Data di acquisto: 02/12/2013

Cliente fidato

Verificato da Feefo

12 years ago

Easy turn up and check-in. Just unfortunate that the ferry was running nearly half hour late…

Easy turn up and check-in. Just unfortunate that the ferry was running nearly half hour late on this instance but by 9pm when I returned it was back on track so that was good

Data di acquisto: 02/12/2013

Cliente fidato

Verificato da Feefo

12 years ago

I booked online to travel on the 9am ferry from East Cowes to Southampton on Sat…

I booked online to travel on the 9am ferry from East Cowes to Southampton on Sat 30th November. I was told just before the sailing that I wasn't going to fit on and neither were the 13 other cars...

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Red Funnel Isle of Wight Ferries

12 years ago

Sorry to hear this, the issue was a combination of a bad stow and the mistaken shipment of a couple of unbooked vehicles. We will contact you to put things right.

Data di acquisto: 02/12/2013

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