Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Red Funnel Isle of Wight Ferries Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 57,563 recensioni

Cliente fidato

Verificato da Feefo

12 years ago

I live on the Island and I always use Red Funnel and to be honest 99%…

I live on the Island and I always use Red Funnel and to be honest 99% of the time it is fine. Does what it is meant to do. But yesterday was horrendous. They were still taking bookings for ferries...

Leggi altre

Red Funnel Isle of Wight Ferries

12 years ago

We are very sorry you didn't travel on your intended sailing. Please would you mind emailing customerservices@redfunnel.co.uk and we will investigate what happened and reply to you directly. Many thanks.

Data di acquisto: 15/11/2013

Cliente fidato

Verificato da Feefo

12 years ago

As always a superb service- many thanks

Data di acquisto: 15/11/2013

Cliente fidato

Verificato da Feefo

12 years ago

Seating is still an issue especially on red falcon. Staff are always pleasant and helpful.…

Seating is still an issue especially on red falcon. Staff are always pleasant and helpful. Breakfast bap needs toasting as very dry. Need more than 1 person serving food as queues too long and food...

Leggi altre

Data di acquisto: 15/11/2013

Cliente fidato

Verificato da Feefo

12 years ago

All very good & helpful staff

Data di acquisto: 15/11/2013

Cliente fidato

Verificato da Feefo

12 years ago

frequant traveller and consistantly good service. However this trip I took my elderly mother when booking…

frequant traveller and consistantly good service. However this trip I took my elderly mother when booking i requested easy access to the passenger decks. When we arrived at East Cowes port I...

Leggi altre

Data di acquisto: 15/11/2013

Cliente fidato

Verificato da Feefo

12 years ago

I use the ferry several times per week and on most occasions the staff availability and…

I use the ferry several times per week and on most occasions the staff availability and assistance is good. Ferry's however run late too often. The cost to Island residents is inconsistent and...

Leggi altre

Data di acquisto: 15/11/2013

Cliente fidato

Verificato da Feefo

12 years ago

I travel with Red Funnel on a fairly regular basis, either to visit family on the…

I travel with Red Funnel on a fairly regular basis, either to visit family on the mainland or for specialist hospital visits. There is never any consistency in how the boats are loaded, the order in...

Leggi altre

Data di acquisto: 15/11/2013

Cliente fidato

Verificato da Feefo

12 years ago

Regular user of the RF & RJ - always happy with service

Data di acquisto: 15/11/2013

Cliente fidato

Verificato da Feefo

12 years ago

The crew are always courteous and the ferry is always on time, it is a…

The crew are always courteous and the ferry is always on time, it is a pleasure travelling to the Island. I am also pleased that occasionally you are able to offer some discounted fares.

Data di acquisto: 15/11/2013

Cliente fidato

Verificato da Feefo

12 years ago

I do really enjoy travelling with Red Funnel; all of the staff are always so pleasant…

I do really enjoy travelling with Red Funnel; all of the staff are always so pleasant and efficient. I like the innovation of the number plate recognition system - makes check in so easy, but still...

Leggi altre

Cliente fidato

12 years ago

Having read the previous comments regarding lack of interventions by staff, in particular about dogs, I should add: I was particularly surprised and impressed that a member of staff asked me if I minded if a couple with a dog came to sit next to me. The couple, an elderly lady and her daughter were charming and their rescue dog very well behaved. It was nice to be asked, nonetheless.

Red Funnel Isle of Wight Ferries

12 years ago

That's good to hear - we just need to be more consistent! Thank you for the feedback and for travelling with us, its appreciated.

Data di acquisto: 15/11/2013

Non hai ricevuto un invito a scrivere una recensione?

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo