Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Red Funnel Isle of Wight Ferries Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/red-funnel-isle-of-wight-ferries | Feefo

Visualizzazione di tutte le 53,694 recensioni

Cliente fidato

11 years ago

Data di acquisto: 01/12/2013

We travelled on an extremely busy sailing (Sat Nov 30th) at 9.00am - there was…

We travelled on an extremely busy sailing (Sat Nov 30th) at 9.00am - there was a helpful text the day before to warn us it would be busy so we arrived on good time. Ferry loading was extremely...

Cliente fidato

11 years ago

Data di acquisto: 01/12/2013

As usual a high standard from Red Funnel. Staff very polite and helpful. Just one…

As usual a high standard from Red Funnel. Staff very polite and helpful. Just one issue - most of the children on board running around and getting in everyone else's way and yes this is for their...

Cliente fidato

11 years ago

Data di acquisto: 01/12/2013

PLUS : Booking in is easy and staff very friendly. We were very early and…

PLUS : Booking in is easy and staff very friendly. We were very early and got on previous boat home. MINUS : Is it really cost effective to charge a £3.20 supplement to travel on an earlier boat that...

Cliente fidato

11 years ago

Data di acquisto: 01/12/2013

Not enough seating!!! Had a most uncomfortable journey to Southampton on a low stool. Saw…

Not enough seating!!! Had a most uncomfortable journey to Southampton on a low stool. Saw families with young children and also disabled peaple looking and failing to find a place to sit. On the...

Cliente fidato

11 years ago

Data di acquisto: 01/12/2013

Well, poor on the way from the Island, but excellent on the way back, (they're…

Well, poor on the way from the Island, but excellent on the way back, (they're usual quality of service in our experience). Sadly in the morning the ferry was well over subscribed with people and...

Red Funnel Isle of Wight Ferries

11 years ago

Thank you for the review. We will be increasing the number of seats and changing the style next year. Meanwhile, we are sorry your family was unable to find a seat during your recent crossing from the Island. The ships appear busier at this time of year because customers understandably prefer not to use the outside decks. Each can legally carry 915 passengers and crew so we have enough life saving equipment for this number + an additional 10%. The only time we get close to the ships capacity is on the Thursday & Monday of the Isle of Wight Festival and Bestival. As you would expect, the UK maritime industry is very tightly regulated and passenger safety is always our first priority.

Cliente fidato

11 years ago

Data di acquisto: 01/12/2013

polite & helpful people Ferry on time both ways

Cliente fidato

11 years ago

Data di acquisto: 01/12/2013

Shame about travelling sports groups whose language and noisey behaviour tends to spoil the whole…

Shame about travelling sports groups whose language and noisey behaviour tends to spoil the whole experience!

Cliente fidato

11 years ago

Data di acquisto: 01/12/2013

Very helpful staff'

Cliente fidato

11 years ago

Data di acquisto: 01/12/2013

The ferry was so full that there were not enough seats which mad the crossing…

The ferry was so full that there were not enough seats which mad the crossing with 2 small children was very difficult. Also as an islander I have no choice but to use the ferries and pay the...

Red Funnel Isle of Wight Ferries

11 years ago

We have some good news coming on the seating front - check-out this Friday's County Press. In the meantime, thank you for the feedback.

Cliente fidato

11 years ago

Data di acquisto: 30/11/2013

Excellent service, was booked on much later service they managed to squeeze me on a…

Excellent service, was booked on much later service they managed to squeeze me on a much earlier sailing even though clearly very busy time. Thank you. Whightlink bye bye , Red Funnel all the way...

Non hai ricevuto un invito a scrivere una recensione?

Informazioni su Red Funnel Isle of Wight Ferries

Red Funnel provides vehicle and foot passenger ferry services between Southampton and the Isle of Wight as well as holiday accommodation, event and attraction tickets.

02380 019192

12 Bugle Street, Southampton, Hampshire, SO14 2JY, United Kingdom

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo