Fast and efficient resolution of carry forward of trip from 2020 to 2021
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Cliente fidato
Verificato da Feefo
6 years ago
Excellent service overall.
I received an excellent service Railbookers when I called to rearrange our holiday as a result of the coronary crisis. The staff member that I spoke to was extremely helpful and assisted us to change...
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Cliente fidato
Verificato da Feefo
6 years ago
Good service
I didn’t need help with choosing a holiday, nevertheless I had good and efficient service in finding the best time for my holiday. I have used Railbookers on several occasions and always find them...
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JM
Jane Mcculloch
Verificato da Feefo
6 years ago
Ciò che Jane Mcculloch ha detto su Railbookers:
Slightly disappointed
I was rather disappointed as when I have re booked exactly the same holiday to Venice a year later it is apparently going to cost nearly £500 more.
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Cliente fidato
Verificato da Feefo
6 years ago
Friendly and courteous
Once I'd got past Customer Service, the person I dealt with - Jason- couldn't have been more helpful. i was able to defer my booking from April until September (fingers crossed).
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AL
Alison
Verificato da Feefo
Hampshire
6 years ago
Ciò che Alison ha detto su Railbookers:
Railbookers step up to the mark in time of crisis
With the Covid 19 lockdown I was anxious about my full payment automatically going on to my credit card for a holiday I had no doubt we would not be taking. I am self employed and cannot afford over...
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AE
Alan Evans
Verificato da Feefo
6 years ago
Ciò che Alan Evans ha detto su Railbookers:
Fantastic service, nothing was too much trouble.
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SU
Susan
Verificato da Feefo
Sheffield
6 years ago
Ciò che Susan ha detto su Railbookers:
Very Understanding
They took care, when I made the booking, to ensure I had a holiday that would suit me.
And then - because of Coronavirus - gave me the flexibility to either cancel or postpone, if travel is still...
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PO
Pamela Oliver
Verificato da Feefo
6 years ago
Ciò che Pamela Oliver ha detto su Railbookers:
Rebooking holiday
The staff at Railbookers have been so helpful in re booking my holiday because of the Coronavirus outbreak. I know that they must be very busy with so many people trying to sort out their holidays...
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KM
Keith Murray
Verificato da Feefo
6 years ago
Ciò che Keith Murray ha detto su Railbookers:
Railbookers a friendly and efficient travel agents
When contacting Railbookers to make changes to the existing booking, cancelled due to the Coronavirus pandemic, they were very helpful. In a short time they had made rearrangements which included...
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
