Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

RAC Breakdown Cover Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Cliente fidato

Verificato da Feefo

5 years ago

Cowboys!

by not automatically renewing expensive policies

Recensioni del prodotto

Data di acquisto: 02/09/2016

7

MG

Mr S Gardner

Verificato da Feefo

6 years ago

Ciò che Mr S Gardner ha detto su RAC Breakdown Cover:

Ripped off by auto renew

Ripped off by Auto renew alongside me taking out a policy. 1st Year was perfect at about £90. Then without my consent Rac auto-renewed my policy at a £27.50 a month(£330) per year. Along side that I...

Leggi altre

Recensioni del prodotto

Data di acquisto: 27/11/2019

6

Cliente fidato

Verificato da Feefo

6 years ago

not used any services yet

no thoughts

Customer Services

RAC Breakdown Cover

6 years ago

Hi,I am sorry to read that you have been left unhappy with the service provided and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary

Data di acquisto: 22/01/2020

2

MP

Mr M Pegram

Verificato da Feefo

6 years ago

Ciò che Mr M Pegram ha detto su RAC Breakdown Cover:

Easy to complete

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Pegram,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Data di acquisto: 21/01/2020

0

MS

Mr S Smith

Verificato da Feefo

6 years ago

Ciò che Mr S Smith ha detto su RAC Breakdown Cover:

The cover needed

Great value for the money and that I can always rely upon the service

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Smith,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Recensioni del prodotto

Data di acquisto: 27/01/2020

1

Cliente fidato

Verificato da Feefo

6 years ago

Keep up the good work

They went well I had a few problems when I was a member before and they are still good and are will stay with you.

Customer Services

RAC Breakdown Cover

6 years ago

Hi,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Recensioni del prodotto

Data di acquisto: 07/01/2020

0

Cliente fidato

Verificato da Feefo

6 years ago

You’ve lost a customer.

Unhelpful. Not flexible. Will not be renewing my cover. You’ve lost a customer.

Customer Services

RAC Breakdown Cover

6 years ago

Hi,I am sorry to read that you have been left unhappy with the service provided and I can appreciate the frustration this must have caused you. If you would like us to look into this matter, please fill out our complaints form via the link below and our team will assign a case handler to investigate this accordingly.https://www.rac.co.uk/complaintsThank you, Gary

Recensioni del prodotto

Data di acquisto: 11/01/2020

3

MW

Mrs N Welsh

Verificato da Feefo

6 years ago

Ciò che Mrs N Welsh ha detto su RAC Breakdown Cover:

Great service from advisor, help retain a customer and reduce my cost

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mrs Welsh,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Recensioni del prodotto

Data di acquisto: 24/01/2020

0

MT

Mr S Teggart

Verificato da Feefo

6 years ago

Ciò che Mr S Teggart ha detto su RAC Breakdown Cover:

Great service and no problems

Great service so easy to deal with

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Teggart,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Data di acquisto: 03/01/2020

0

ML

Mr J Newton-Lewis

Verificato da Feefo

6 years ago

Ciò che Mr J Newton-Lewis ha detto su RAC Breakdown Cover:

All hunky dory so far!

Customer Services

RAC Breakdown Cover

6 years ago

Hi Mr Newton-Lewis,We are pleased to hear that you received a great service by our teams. For us to feed this back to the correct advisor or team, please email your feedback, reg and membership number, as well as full name to care@rac.co.uk. Thank you,Gary

Data di acquisto: 07/01/2020

0

RAC Breakdown Cover Recensioni

RAC Breakdown CoverAltre recensioni di questo prodotto (9,301)Visualizza il sito web del prodottoNever had to use them, they've been skimming my account for the past 4 years taking more and more money without my knowledge

RAC Breakdown CoverAltre recensioni di questo prodotto (9,301)Visualizza il sito web del prodottoGreat value for cover required

RAC Breakdown CoverAltre recensioni di questo prodotto (9,301)Visualizza il sito web del prodottoI now you are good as I am a old member, and I know you are good in you work that is why I have joined again.

RAC Breakdown CoverAltre recensioni di questo prodotto (9,301)Visualizza il sito web del prodottoYou’ve lost a customer...

RAC Breakdown CoverAltre recensioni di questo prodotto (9,301)Visualizza il sito web del prodottoGreat service happy customer

Come vengono raccolte le recensioni di Feefo?

Chi può lasciare una recensione su Feefo?

Come verifichiamo le recensioni?

Come trattiamo le recensioni false?