Quick service. Box arrives in is not as nice as some of the competitors...nor is how it is presented internally, nor the invoice layout and design.
I think there is a lot that can be improved to...
They are very much customer oriented, I had a small problem with changing my order and after a quick call it was sorted very quickly. It was really nice speaking to a friendly and helpful assistant.
Purr & Miaow
Purr & Miaow
5 years ago
Hi Jim, Thank you for your positive feedback. It's great to hear that our team was able to help you solve your order issue quickly.
I ordered cat food and recycling pouches. Order was incomplete when first delivered - recycling pouches were missing. Emailed to inform them and received an email apologising and explaining that the...
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Purr & Miaow
Purr & Miaow
6 years ago
Hi, Thank you for your feedback. At the moment, our Purr-cycle bags are sent from a different location to the food orders. Due to this, these will most likely arrive at different times. I would like to apologize for the inconvenience this has caused.
Very speedy delivery from a company with a great ethos
They have set up a scheme to recycle empty cat food sachets which is fantastic as they create so much waste and are not widely recyclable. They are doing this on a not for profit basis which...
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Purr & Miaow
Purr & Miaow
6 years ago
Hi Sophie, Thank you for your positive feedback.It's great to hear such great feedback on our Purr-cycle scheme.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
