At least another set was sent out but who does the quality checks? Seems no one does
primrose-uk
Primrose
4 months ago
Thanks for sharing your experience, Denise; we’re really sorry about the poor quality panels and repeat issues. This isn’t the standard we aim for – please email our team with your order details so we can investigate the quality checks and put things right for you.
Recensioni del prodotto
primrose-uk
Primrose
4 months ago
I’m really sorry to hear this, Denise – that’s not the quality we expect at all. Please email our customer care team with your order details and photos of the panels so we can arrange a full refund and resolve this for you.
Thanks, Ros – I’m glad to hear everything was brilliant! 🌿
Recensioni del prodotto
primrose-uk
Primrose
4 months ago
Thanks, Ros – we really appreciate you taking the time to share this, and we’re delighted the replacement edging arrived so quickly and you’re happy with the service.
Data di acquisto: 19/05/2026
0
Condividi
Cliente fidato
Verificato da Feefo
4 months ago
Very good.
primrose-uk
Primrose
4 months ago
Thank you for your feedback, we’re really pleased you had a good experience with us.
Recensioni del prodotto
primrose-uk
Primrose
4 months ago
Thank you for your lovely feedback – we’re really pleased you had a good experience with us. 🌼
Thank you for your lovely feedback – we’re delighted you found the panels sturdy and the online ordering clear and prompt.
Recensioni del prodotto
primrose-uk
Primrose
4 months ago
Thank you for your feedback – we’re pleased to hear you’re happy with the quality, and we really appreciate you sharing your experience on installing the panels.
Data di acquisto: 05/05/2026
0
Condividi
BE
Bella
Verificato da Feefo
GBR
5 months ago
Ciò che Bella ha detto su Primrose:
Communication was good and delivery arrived as promised
primrose-uk
Primrose
4 months ago
Thanks, Bella – we’re really pleased to hear everything arrived on time and you were kept informed throughout!
Recensioni del prodotto
primrose-uk
Primrose
4 months ago
Thank you, Bella – we're so pleased your Strulch arrived on time and is helping protect your hostas from slugs and snails. 🌿
Thanks for your feedback – we’d love to know what could have made your experience better so we can improve next time.
Recensioni del prodotto
primrose-uk
Primrose
5 months ago
Thanks for sharing this – I’m sorry the containers arrived dented and with paint defects, and that the packaging wasn’t as eco-friendly as you’d expect. Please email our team with your order details and photos so we can look into replacements or another solution for you.
Thanks for your honest feedback – we’re sorry we only managed an “ok” this time. If you’d like to share more about what didn’t work for you, please email us so we can improve.
Recensioni del prodotto
primrose-uk
Primrose
5 months ago
Thanks for sharing this; I’m really sorry the quality wasn’t up to standard and that a part broke so easily. Please email our team with your order details so we can look into this and try to put it right.
primrose-uk
Primrose
5 months ago
We do have several water features with built‑in lights, including warm white, blue and red light options for both indoor and outdoor use.
Please let me know if you want indoor or outdoor, and your preferred light colour, and I can point you to some suitable ranges.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.