Excellent service and rapid delivery. I recommend to friends and family. Always better to stop the sun getting into the house rather than trying to deal with the light and heat once it is in.
primrose-uk
Primrose
3 months ago
Thank you for your lovely feedback and recommendation – we’re delighted you’re so happy with our service and speedy delivery. 🌟
Recensioni del prodotto
primrose-uk
Primrose
3 months ago
Thank you for your lovely feedback – we’re really glad your order arrived quickly and that the shade is helping in the hot weather. We’re working hard to replenish stock and expand the range as soon as possible.
primrose-uk
Primrose
3 months ago
Thank you for your lovely feedback – we’re really glad your order arrived quickly and that the shade is helping in the hot weather. We’re working hard to replenish stock and expand the range as soon as possible.
First class. I contacted CS and they were very helpful.
primrose-uk
Primrose
3 months ago
Thank you for your lovely feedback – we’re delighted the solution is working so well for your west-facing windows and that our customer service team could help. 🌿
Recensioni del prodotto
primrose-uk
Primrose
3 months ago
Thank you so much for persevering with the tricky installation and for sharing such a detailed review – I’m really glad to hear the awning has made such a big difference to the heat at your window. I’ll make sure your comments about the arm instructions and spring loading are passed on to the team so we can keep improving.
Thank you, Bill – we’re glad you found the timber planter good value and the ordering process easy! We really appreciate you taking the time to leave this feedback.
Recensioni del prodotto
primrose-uk
Primrose
3 months ago
Thanks, Bill – we really appreciate your feedback and are delighted to hear you found the product well made, good value and promptly delivered.
A speedy delivery, good communication re date, time etc and the product was well packaged
primrose-uk
Primrose
3 months ago
Thanks, Christine – we really appreciate your lovely feedback and are delighted you were happy with the product and delivery.
Recensioni del prodotto
primrose-uk
Primrose
3 months ago
Thanks, Christine – we’re so pleased you like the look of it and hope your sister loves it too! If you have any issues once it’s in use, just get in touch with our customer care team and we’ll be happy to help.
helpful customer service when a product was damaged in transit
primrose-uk
Primrose
3 months ago
Thank you for your feedback – I’m glad our customer service team could help quickly with the item damaged in transit, and we appreciate you taking the time to let us know.
Recensioni del prodotto
primrose-uk
Primrose
3 months ago
Thank you for your lovely feedback – we’re really pleased you were happy with the service and found the product good value.
Good original delivery times, generally well packed though one had been previously taped and had come undone. Very good customer services with speedy replacement of article which arrived with parts...
Leggi altre
primrose-uk
Primrose
3 months ago
Thanks for taking the time to share such detailed feedback – it’s never easy to hear we’ve disappointed a customer, but your comments about packaging and treated timber will help us improve, so thank you. If you’d like us to look into your specific order, please email us at info@primrose.co.uk.
Recensioni del prodotto
primrose-uk
Primrose
3 months ago
Thanks for taking the time to share this detailed feedback – I’m really sorry about the unclear instructions, missing parts and the trouble assembling the planters. This isn’t the standard we aim for; please contact our customer care team so we can look into your order and put things right.
Data di acquisto: 28/06/2026
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Condividi
JB
Jennifer Bohill
Verificato da Feefo
GBR
3 months ago
Ciò che Jennifer Bohill ha detto su Primrose:
Primrose were quick at responding
primrose-uk
Primrose
3 months ago
Thanks for your review, Jennifer – we’re really pleased to hear our team responded quickly.
Recensioni del prodotto
primrose-uk
Primrose
3 months ago
I’m sorry to hear the base didn’t hold the soil. This isn’t the standard we aim for, so please email our team with your order details and photos so we can look into a replacement or solution for you.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.