Arrived as predicted. Kept updated by email throughout.
primrose-uk
Primrose
2 months ago
Thank you for your lovely feedback – I’m pleased your order arrived on time and that our email updates were helpful.
Recensioni del prodotto
primrose-uk
Primrose
2 months ago
Thank you for your lovely feedback – it’s great to hear how charming the feature looks with your added solar spotlights. We really appreciate your comments about the instructions and safety around water and electricity, and we’ll pass this on to the team to help us improve.
Thank you for your lovely feedback – we’re delighted you were happy with the speedy delivery!
Recensioni del prodotto
primrose-uk
Primrose
2 months ago
Thanks for your feedback and for highlighting the speedy delivery and sturdiness; we’re really sorry the panels arrived bent, and we’ll use this to improve our packaging and quality checks in future.
I’m really sorry to hear this and that we’ve clearly let you down. If you’re happy to email your details and order number to info@primrose.co.uk, we’ll do our best to put things right.
Recensioni del prodotto
primrose-uk
Primrose
3 months ago
I’m very sorry we let you down here, especially with a promised birthday gift.
Please email our team at returns@primrose.co.uk with your order number and photos of the damage so we can resolve this and make amends as quickly as possible.
Data di acquisto: 02/07/2026
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Cliente fidato
Verificato da Feefo
3 months ago
I rate Primrose highly I've used them before!
Good service,item arrived on time!
primrose-uk
Primrose
3 months ago
Always happy to help and your review has lifted our hearts! Just let us know if we can do anything else.
Recensioni del prodotto
primrose-uk
Primrose
3 months ago
Thank you so much for your kind feedback and loyalty, Liliana – it’s great to hear your order was easy to place and arrived on time. We really appreciate you rating us so highly and we’ll be sure to keep up the good work with DX too!
primrose-uk
Primrose
3 months ago
Thank you so much for your lovely feedback and repeat custom – we’re delighted everything was easy and arrived on time, and we’ll be sure to keep working well with DX too. 🌿
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.