Thank you for your feedback and for highlighting our service and delivery. We’re sorry the product quality disappointed you; please email us with more details so we can look into this and improve.
Recensioni del prodotto
primrose-uk
Primrose
2 months ago
Thanks for your review, and I’m sorry the scarer has stopped working properly; we appreciate you trying new batteries, and I’d recommend contacting our customer service team with your order details so we can troubleshoot further or arrange a suitable solution.
Service was excellent but product very disappointing.
primrose-uk
Primrose
2 months ago
Thanks Julie for taking the time to share this. It’s never easy to hear we’ve disappointed a customer, but your feedback will help us improve, so thank you.
Recensioni del prodotto
primrose-uk
Primrose
2 months ago
Thanks, Julie – we’re really sorry the product kept failing, but appreciate you recognising how quickly the replacements were sent. Your feedback is very helpful, and we’ll pass this on to improve the product quality.
The first product failed, but Primrose very quickly sent out a replacement that has been working fine.
Spoke to a real person who acted speedily and resolved the issue, very good service.
primrose-uk
Primrose
2 months ago
Thank you, Steven – I’m really pleased we could get everything sorted quickly and that your replacement is working well. Your feedback means a lot to us and we appreciate you taking the time to share it.
Recensioni del prodotto
primrose-uk
Primrose
2 months ago
Thanks, Steven – we’re really pleased the replacement Jet Spray is working well and keeping the cats away, and appreciate you bearing with us after the first one failed.
Delivery was exactly as quoted - it arrived promptly.
primrose-uk
Primrose
2 months ago
Thank you for your lovely feedback – we’re delighted you’re happy with the fountain and that delivery went so smoothly!
Recensioni del prodotto
primrose-uk
Primrose
2 months ago
Thank you so much for your lovely review – we’re delighted the fountain is enhancing your garden, and great to hear you grabbed it in the sale too!
Data di acquisto: 14/07/2026
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Cliente fidato
Verificato da Feefo
2 months ago
Came on time.
primrose-uk
Primrose
2 months ago
Thanks for your feedback! We’re pleased to hear your order arrived on time.
Recensioni del prodotto
primrose-uk
Primrose
2 months ago
Thank you so much for your lovely review and recommendation – we’re delighted to hear you’re enjoying the relaxing sound and the LED lights in the evenings.
Because a hosepipe ban has prevented me from using this product, my review is based on the fairness, speed and "customer first" professionalism with which Primrose dealt with an issue l raised with...
Leggi altre
primrose-uk
Primrose
2 months ago
Thank you so much, Mel – your lovely feedback really means a lot to us, and we’re delighted you’d recommend Primrose to others. 🌿 If you ever need anything else (once the hosepipe ban lifts!), we’ll be happy to help.
Recensioni del prodotto
primrose-uk
Primrose
2 months ago
Thanks so much, Mel – your review has really lifted our hearts. We’re delighted you’ve had such a positive experience with us and truly appreciate you recommending Primrose to others.
Data di acquisto: 14/07/2026
0
Condividi
Cliente fidato
Verificato da Feefo
2 months ago
Good
primrose-uk
Primrose
2 months ago
Hi there, and thanks for the positive feedback! If you need anything else, just let us know.
Recensioni del prodotto
primrose-uk
Primrose
2 months ago
Thank you for your lovely feedback – we’re delighted to hear you’re pleased with the quality and found it easy to fit.
Great! Some of the plants arrived lookingva bit tired in the heatwave. I sent photos and they were immediately replaced. Thanks!
primrose-uk
Primrose
2 months ago
Thank you so much for your lovely feedback, we’re delighted you’re happy with how this was handled and that your replacements arrived promptly. 🌿
Recensioni del prodotto
primrose-uk
Primrose
2 months ago
Thanks so much for the lovely, Boris-inspired review – it made us smile! Sorry to hear about the pesky foxes though; we do stock a range of fox deterrents, which may help protect your plants.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.