Thanks for your feedback, Daryl – we’re glad the service and delivery were good, please let us know so we can improve next time.
Recensioni del prodotto
primrose-uk
Primrose
1 month ago
I’m really sorry to hear this. We’d love to sort things out for you, so please email us with your details and a reference to this review so we can look into it.
Whilst I love my awning and have had no issues with it as such, I don’t rate primroses’ customer service. After having read some trustpilot reviews, I immediately regretted ordering from them.. At...
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primrose-uk
Primrose
3 months ago
We try hard to get these things right – but I see we got it wrong this time, and I’m sorry. It’s never easy to see a review like this, but thank you for letting us know as it will help us avoid mistakes like this again.
Cliente fidato
1 month ago
Recensioni del prodotto
primrose-uk
Primrose
3 months ago
Thank you for the helpful tip and for highlighting the importance of following the wiring instructions to keep the warranty valid.
Thank you so much for your lovely feedback – I’m glad you’re happy with the cover, service and delivery. We really appreciate you taking the time to leave a review.
Recensioni del prodotto
primrose-uk
Primrose
1 month ago
Thanks, Kelly – we’re really pleased you’re happy with the quality of the cover and hope it keeps your furniture well protected all winter.
Data di acquisto: 13/08/2026
0
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Cliente fidato
Verificato da Feefo
1 month ago
Fair
primrose-uk
Primrose
1 month ago
Thanks for your feedback. We try hard to get these things right, so your comments will help us improve.
Recensioni del prodotto
primrose-uk
Primrose
1 month ago
I’m sorry to hear that something didn’t work as expected. Please email our team with your order details and a brief description of the issue so we can look into this and help you.
Plants were delivered fairly promptly except for Cosmos purity which was not in delivery and I am still awaiting a response to my query re despatch sent 30th May.
Recensioni del prodotto
Data di acquisto: 14/05/2025
0
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Cliente fidato
Verificato da Feefo
1 month ago
Delivered as promised
primrose-uk
Primrose
1 month ago
Thank you for your review – we’re glad your order arrived as promised!
Recensioni del prodotto
primrose-uk
Primrose
1 month ago
Thanks for sharing your experience and for coming back to purchase a replacement. It’s really helpful to hear how well it’s worked for spiders, even if it didn’t deter mice as hoped.
Data di acquisto: 11/08/2026
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JW
John Watson
Verificato da Feefo
GBR
1 month ago
Ciò che John Watson ha detto su Primrose:
I want the missing panel.
primrose-uk
Primrose
1 month ago
I’m sorry something’s missing from your order. Please email our team with your order number and details of the missing panel so we can arrange a replacement or suitable resolution.
Recensioni del prodotto
primrose-uk
Primrose
1 month ago
Thanks for letting us know, John – I’m sorry one of your hazel hurdle panels is missing. Please contact our customer care team with your order number so we can trace the missing panel and arrange prompt delivery.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
We are passionate about gardens and have been selling outdoor living products online since 2003. Established in the UK, our roots are firmly grounded in gardening. Our in-house experts are always looking for new innovations in outdoor living and keeping up with the latest trends to be at the forefront of the gardening industry. This means we can bring you the best product at the best price, delivered to your door.