Questions were answered knowledgeably and speedily. Phone call was returned promptly. Information was clear and unambiguous.
0
Condividi
Cliente fidato
Verificato da Feefo
3 years ago
Basic .Wewere told we would get. “Pack’ on arrival giving us info. About our holiday. This turned out to be one sheet of card with a few numbers on it. What did they mean ? Transfer ok. Rooms fine .
Joanne G
Channel Islands Direct
3 years ago
Thank you for your feedback. The information sheet that you received was your welcome letter and contact telephone numbers if you required assistance during your stay. We do hope that you enjoyed your time in Jersey.
0
Condividi
Cliente fidato
Verificato da Feefo
3 years ago
Fantastic holiday
This was a perfect break and everything went really well.
When I telephoned Channel islands Direct it did take me a while to get through sometimes and I emailed instead and received a good response....
Leggi altre
0
Condividi
Cliente fidato
Verificato da Feefo
3 years ago
Excellent value with CI Direct, hotel average
CI Direct is excellent value but should update its web booking. Why do you need to phone to confirm?
Joanne G
Channel Islands Direct
3 years ago
Thank you for your feedback. We're glad to hear that you found our Channel Islands Direct platform to offer excellent value. Our website does offer a booking option however, there may be certain situations where we need to confirm additional details with you to ensure the accuracy of your reservation. Our team is always looking for ways to improve our booking process and we will take your comments into consideration.
0
Condividi
Cliente fidato
Verificato da Feefo
3 years ago
Brilliant holiday in gorgeous Guernsey
Everything was spot on. The travel arrangements, hotel and even the weather!
0
Condividi
Cliente fidato
Verificato da Feefo
3 years ago
Very helpful.
Excellent, as ever
0
Condividi
Cliente fidato
Verificato da Feefo
3 years ago
Easter trip to Guernsey
Once the booking had gone through it was all very smooth and organised. Had a few issues with the website booking using an iPhone especially in trying to follow up special offers that didn’t...
Leggi altre
0
Condividi
Cliente fidato
Verificato da Feefo
3 years ago
Media caricati
Visualizza tutti i media (1)
Stress free Holiday planning
Third time booking with CID. Difficult to get through on phone but always efficient and respond quickly to emails. The holiday package is well organised and well priced. It takes all the stress...
Leggi altre
0
Condividi
Cliente fidato
Verificato da Feefo
3 years ago
Excellent service from booking to returning will definitely use again
Excellent service from start to finish all enquiries answered promptly and efficiently all in all well worth 5stars will definitely recommend to others and will book with them again myself
0
Condividi
Cliente fidato
Verificato da Feefo
3 years ago
All fine except I did try to ring them to query a couple of things and after 20 minutes gave up.
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Channel Islands Direct is a privately owned, well-established independent tour operator based in Jersey. With the widest choice of accommodation and travel options by sea and air, we use our expert knowledge to help tailor make your perfect holiday.