Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Channel Islands Direct Recensioni | Recensioni del servizio clienti per https://www.feefo.com/reviews/premier-holidays-ltd-ta-channel-islands-direct | Feefo

Visualizzazione di tutte le 1,933 recensioni

Richard Fereday

Verificato da Feefo

3 years ago

Ciò che Richard Fereday ha detto su Channel Islands Direct:

Very good service

Very good. Prompt response. If anything, too much information - overlap between communications.very good service

Kenneth Hewitt

Verificato da Feefo

3 years ago

Ciò che Kenneth Hewitt ha detto su Channel Islands Direct:

Efficient service.

Booking, follow up information and checking everything was OK was excellent

Cliente fidato

Verificato da Feefo

3 years ago

Very good short break

Very easy to organise on their website, all transfers on time, good value

Sally Stevens

Verificato da Feefo

3 years ago

Ciò che Sally Stevens ha detto su Channel Islands Direct:

A perfect short break.

Everything about this trip was perfect and all at a very reasonable cost.

Gary Stickland

Verificato da Feefo

3 years ago

Ciò che Gary Stickland ha detto su Channel Islands Direct:

Perfect break

Everything was sorted out quickly and efficiently for us. The car was waiting at the airport and the hotel was perfect. I can highly recommend using Channel Islands Direct.

Paul Rice

Verificato da Feefo

3 years ago

Ciò che Paul Rice ha detto su Channel Islands Direct:

would of been 5 stars we thought we paid for 2 carry on cases only to be told we had paid for hold cases and had to pay again

Terence Griffiths

Verificato da Feefo

Mold Flintshire Notth Wales

3 years ago

Ciò che Terence Griffiths ha detto su Channel Islands Direct:

Just an unbelievable break

I would definitely recommend Channel Islands Direct the whole holiday was brilliant the flight was amazing the transfers were great and the hotel was outstanding.And just to top it up they even...

Leggi altre

Cliente fidato

Verificato da Feefo

3 years ago

Good Friendly Service. Would suggest you change your telephone services to free phone numbers. I needed to upgrade my ferry tickets which took quite some time, and when I received my telephone bill...

Leggi altre

Claire

Channel Islands Direct

3 years ago

Thank you for taking the time to provide us with your feedback. We are pleased that after we contacted you about the telephone calls to our office we were able to resolve the matter with a positive outcome.

Pamela Southcombe

Verificato da Feefo

3 years ago

Ciò che Pamela Southcombe ha detto su Channel Islands Direct:

God company to book with

Easy to book, really helpful staff. Answered all my daft questions

Gerry Beamond

Verificato da Feefo

Huddersfield

3 years ago

Ciò che Gerry Beamond ha detto su Channel Islands Direct:

The paperwork I received prior to the holiday was inadequate and incomplete

Good holiday but pre and post holiday service is poor

Claire

Channel Islands Direct

3 years ago

We are sorry that you were unhappy with the level of service you have received from us. From the history of your booking I can see that my colleague emailed you on the 3rd of March in response to your enquiries. We received a further email from you yesterday 28th March which we have replied to and our awaiting your response. Thank you again for taking the time to contact us.

Non hai ricevuto un invito a scrivere una recensione?

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo