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Channel Islands Direct Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 2,252 recensioni

Keith Banbury

Verificato da Feefo

2 years ago

Ciò che Keith Banbury ha detto su Channel Islands Direct:

Good efficient service

Lesley

Verificato da Feefo

Bristol

2 years ago

Ciò che Lesley ha detto su Channel Islands Direct:

Excellent service from warm, welcoming staff

Warm and welcoming staff. Staff always available to respond to requests or queries

Cliente fidato

Verificato da Feefo

2 years ago

All turned out fine in the end

We had several issues with the trip, not of Channel Islands Direct making. These were sorted quickly & efficiently to our satisfaction. Thanks

Wan Leong

Verificato da Feefo

2 years ago

Ciò che Wan Leong ha detto su Channel Islands Direct:

Hospitality headed by Govid was excellent .Hotel decoration eas tasteful

The service at the hotel was excellent. All the staff were friendly , happy and helpful. The guest experience manager Govid was most hospitable . We felt very much at home .

Cliente fidato

Verificato da Feefo

2 years ago

good

Yes Would use them again

Cliente fidato

Verificato da Feefo

2 years ago

Wonderful short break

Very efficient and courteous and good value for money

Hugh

Verificato da Feefo

West Sussex

2 years ago

Ciò che Hugh ha detto su Channel Islands Direct:

Excellent staff

Easy to use website and the staff replied to all my requests/queries promptly and efficiently. The overall package was terrific value.

Roger Cass

Verificato da Feefo

2 years ago

Ciò che Roger Cass ha detto su Channel Islands Direct:

I was disappointed that when I called for help, very little was forthcoming and agent rep did not seem bothered about our disappointment. Even though the agents rep called the hotel they did not...

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Claire

Channel Islands Direct

2 years ago

We are sorry that you were disappointed with the way in which your complaint was handled. I can see from our records you contacted our office and my colleague did call the hotel and spoke to the reception staff explaining that the bed in the queen room was not suitable. They told us that should you wish to upgrade to a king room you would have to pay a supplement. My colleague passed this information onto you and you said you would go to reception and pay the supplement directly to the hotel. Thank you for contacting us with your feedback.

Cliente fidato

Verificato da Feefo

2 years ago

Quite good. Transfer to airport arrangements poor .

Booking process was good. All details were correct. Very poor transport transfer arrangements back to airport. We were told to be ready to be picked up 2 and a half hours before our flight time...

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Cliente fidato

Verificato da Feefo

2 years ago

Well organized mini bteak

Well organized short break

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