Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

Chi può lasciare una recensione su Feefo?

Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.

Come verifichiamo le recensioni?

Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.

Come trattiamo le recensioni false?

Feefo impedisce alle persone di lasciare recensioni false perché invitiamo solo gli acquirenti verificati a rilasciare un feedback.

Channel Islands Direct Recensioni | Recensioni del servizio clienti per {{merchantUrl}} | Feefo

Visualizzazione di tutte le 2,256 recensioni

Ray Tate

Verificato da Feefo

2 years ago

Ciò che Ray Tate ha detto su Channel Islands Direct:

Friendly, helpful people.

Kenneth Warren

Verificato da Feefo

2 years ago

Ciò che Kenneth Warren ha detto su Channel Islands Direct:

top stay

professional friendly and helpful thanks

Cliente fidato

Verificato da Feefo

2 years ago

Wait Wait Wait

The transfers you arranged to/from Moores Hotel were shoddy. The airport pick up was non existent, but your other driver took us to Hotel. The pre arranged pick up from Hotel to Sark ferry was 45...

Leggi altre

Claire

Channel Islands Direct

2 years ago

Thank you for the feedback regarding your transfers. At the time we did contact the transfer company about the arrival transfer from the airport and they explained that regrettably there had been some confusion relating to a coach group who were at the airport the same time as you, but when the transfer company realised their error another driver was sent to collect you. We did send you an email explaining what happened and apologised for the disruption this caused. Regarding the transfer from the hotel to the port unfortunately the driver was delayed due to being held up at a previous hotel. We contacted the transfer company who called their driver he explained the situation and said he was minutes away from your hotel. We did call your mobile and left message explaining what happened and then called the hotel who said you were just getting on the coach. We regret that you encountered these issues, and having used us three time previously you will understand how important it is to us that all our suppliers provide a high level of service to our clients and we apologise that this was not the case on this occasion, but this has been addressed with the transfer company. We do hope you will reconsider using us again so we can have the opportunity to restore your faith in our products and services,.

John Sleaford

Verificato da Feefo

Lincoln

2 years ago

Ciò che John Sleaford ha detto su Channel Islands Direct:

Had resolved cancelled flight although no transfer turned up in Jersey

Professional and helpful

Cliente fidato

Verificato da Feefo

2 years ago

Lovely return to Guernsey

Everything in the travel plan worked out as planned. La Villette was ideal for us, the position, facilities and food. We were just sorry that we couldn't take advantage of the pool which looked great...

Leggi altre

Cliente fidato

Verificato da Feefo

2 years ago

Good service for booking holiday in Jersey

Effcient booking system and competitive rates.

Marilyn Buckley

Verificato da Feefo

Oxfordshire

2 years ago

Ciò che Marilyn Buckley ha detto su Channel Islands Direct:

Good

As always really helpful. A bit of a job getting a cancellation of the ferry till a later date in writing, obviously it was busy but it was also very worrying for us incase times changed again....

Leggi altre

Patricia Allen

Verificato da Feefo

2 years ago

Ciò che Patricia Allen ha detto su Channel Islands Direct:

Good service and good deal.

Service was good and the price very good.

Barry Deller

Verificato da Feefo

2 years ago

Ciò che Barry Deller ha detto su Channel Islands Direct:

A good service by CID to put together our preferred package.

Cliente fidato

Verificato da Feefo

2 years ago

A brilliant holiday

Highly recommended, very polite and communicative throughout, would definitely use again.

Non hai ricevuto un invito a scrivere una recensione?

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Cosa sono i premi Trusted Service Awards

Perché fidarsi delle recensioni di Feefo?

Scopri di più su Feefo