Come vengono raccolte le recensioni di Feefo?

Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.

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Recensioni di Channel Islands Direct

Visualizzazione di tutte le 2,258 recensioni

Cliente fidato

Verificato da Feefo

1 year ago

Easy to book either, & helpful advice

We were informed at every stage of amendments - and we had a few, - phone calls always backed up by emails. The choice of hotels was excellent and we really rated the two we stayed at. My main niggle...

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Cliente fidato

Verificato da Feefo

1 year ago

Well worth it

The staff are very approachable and helpful. I was disappointed that the date or our island tour was changed without notice as this led to clash with my wife's birthday and plans for a meal. That...

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Robert Mcdowell

Verificato da Feefo

London

1 year ago

Ciò che Robert Mcdowell ha detto su Channel Islands Direct:

Very helpful. Phone calls answered quickly. Knowledgeable staff. Good offers.

Cliente fidato

Verificato da Feefo

1 year ago

A fabulous week in the Isle of Man.

The flights were on time and ultra friendly. The hotel was in a great location, everyone very friendly, everything in my room I needed and a great breakfast.

Alun Jones

Verificato da Feefo

Wrexham

1 year ago

Ciò che Alun Jones ha detto su Channel Islands Direct:

Easy

All very easy and efficient

Cliente fidato

Verificato da Feefo

1 year ago

Pleased with Duke of Normandie Hotel.

Good. They matched on price. All went smoothly.

Sallyann Doig

Verificato da Feefo

Thurrock

1 year ago

Ciò che Sallyann Doig ha detto su Channel Islands Direct:

Good service

Very good service had a few requests and they sorted everything out for us with no problems

Cliente fidato

Verificato da Feefo

1 year ago

Raddison Hotel was excellent

The pre-holiday experience was good with lots of email information and helpful telephone service. The pick up service from Jersey airport was good, The Radisson Hotel was excellent - room upgrade...

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Cliente fidato

Verificato da Feefo

1 year ago

Very good

Cliente fidato

Verificato da Feefo

1 year ago

Directions to drive to the hotel were very misleading and confusing. There should be information included about the requirement for a parking disk, where to get one and the restrictions applied to...

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Joanne G

Channel Islands Direct

1 year ago

Thank you for taking the time to share your feedback on your recent short break to Guernsey. We were truly sorry to hear that aspects of your experience did not meet your expectations. We apologise if the directions provided were unclear and caused any inconvenience. We will review them to ensure they are as clear and helpful as possible for future clients. Regarding the parking disk, we understand your frustration. However, as this system is managed externally by the local authorities., we unfortunately have no control over the regulations or distributions. We were also very disappointed to hear about your interaction with the hotel's receptionist. This is not the level of service we expect from the hotels we work with, and please rest assured that we have shared your comments with the relevant product manager for review. Once again, we are sorry for the challenges you encountered, and thank you for bringing these matters to our attention. We do hope that, despite these issues, you were still able to enjoy your time in Guernsey.

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