Very courteous. One hiccup, one advisor didn't ring back when promised so I had to chase but other than that, can't fault the service. As for any claim handling, I can't comment and hopefully, will...
I really appreciate the ease of service. The questions were clear, easy to understand and relevant to what my policy required. I believe it's good value for money. I also think that the little logo I...
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Data di acquisto: 02/01/2026
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Cliente fidato
Verificato da Feefo
5 months ago
The advisor was rather rude and abrupt. I did say I had not applied for this type of insurance before. Then when I was asked what date I wanted for direct debit to be paid I then told you carnt have...
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PolicyBee
PolicyBee
5 months ago
Hello,
We’re sorry to hear about your experience and appreciate your feedback. We’ll review our training around customer communication and care to ensure every customer feels valued and supported. Thank you for bringing this to our attention.
Kind regards, Kerri-Ann Hockley, Customer Service Director
Independent broker making small business insurance quick, easy, and clear-cut to buy – online or by phone. No jargon, no call centres. Just friendly experts and smart digital tools.
It’s easy insurance that keeps small business buzzing, with advice and support you can rely on.
I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.
Raccogliamo autonomamente i feedback per conto delle aziende che collaborano con noi. La nostra piattaforma si rivolge solo ad acquirenti verificati, per cui è possibile essere certi di leggere recensioni di clienti reali.
Solo i clienti con prova d'acquisto possono lasciare una recensione su Feefo. Lo garantiamo contattando gli acquirenti subito dopo la transazione.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Verifichiamo che le recensioni provengano da clienti autentici associandole a una vendita o a una transazione. Le persone sono invitate a lasciare una recensione solo dopo aver acquistato dall'azienda.
Independent broker making small business insurance quick, easy, and clear-cut to buy – online or by phone. No jargon, no call centres. Just friendly experts and smart digital tools.
It’s easy insurance that keeps small business buzzing, with advice and support you can rely on.