Merchant Logo

Pockets Recensioni

Valutato
Eccezionale

Pockets.co.uk is an extension of our already successful bricks and mortar luxury menswear business.

Servizio
4.8
/5
Prodotto
4.8
/5

5

4

3

2

1

72

0

1

1

3

77

valutazioni nell'ultimo anno

Visualizzazione di tutte le 1,221 recensioni
Cliente fidato
7 years ago
Data di acquisto: 06/10/2017
Excellent Service
Excellent customer service. Resolved an issue immediately and arranged for an exchange. Quick delivery.
Merchant Logo
Vincent
Pockets
7 years ago
I will pass this review onto our customer service team - pleased to hear you received the customer service I would expect here at Pockets!
Recensioni del prodotto

0
Condividi
TC
Trusted Customer
7 years ago
Data di acquisto: 27/09/2017
Ciò che Trusted Customer ha detto su Pockets:
Five Stars
Order regularly!! Always a five star service.... clothing received quickly and all individually wrapped.
Merchant Logo
Vincent
Pockets
7 years ago
Thank you so much for taking the time to leave this wonderful review! Very much appreciated by the whole team here at pockets.co.uk
0
Condividi
TC
Trusted Customer
7 years ago
Data di acquisto: 01/10/2017
Ciò che Trusted Customer ha detto su Pockets:
Going the extra mile
This companies service is exceptional.I ordered some Armani pants on sale for £40. Pockets connected me and said they were unavailable but would happily send me a pair from their new collection worth...

Leggi tutto
Merchant Logo
Vincent
Pockets
7 years ago
Was our error to being with, and pleased to hear we resolved it in a positive way for you! Thank you for choosing Pockets - I will pass your kind review onto our web sales team.
Recensioni del prodotto

0
Condividi
Cliente fidato
7 years ago
Data di acquisto: 01/10/2017
good service, addressed concerns about website security
Service was generally quite good, delivery was on time and was packaged well. However when registering an account with Pockets they send a email back to confirm and include the password you used in...

Leggi tutto
Merchant Logo
Vincent
Pockets
7 years ago
Hi Jon, thank you very much for taking the time to give us this feedback. After liaising with our web designers I assure you that our customer passwords and account details are stored in hashed format using MD5 encryption (sorry if this is getting overly technical). The password was being sent out in the welcoming email in plain text prior to being encrypted. However, thanks to your feedback, we have realised that this could be a little disconcerting for new customers and so welcome emails will no longer include your password in plain text.

I hope this goes some way towards alleviating your concerns. Thank you for choosing Pockets.
Cliente fidato
7 years ago
Thanks for getting in touch, glad it wasn’t that you guys were storing password unhashed. Appreciate the reply and think changing the initial email would be a good move. I’ve updated my rating accordingly. J
Merchant Logo
Vincent
Pockets
7 years ago
We've updated the welcome email now, so this was really useful feedback - thank you once again! And thank you for kindly rerating, much appreciated.
Recensioni del prodotto

0
Condividi
TC
Trusted Customer
7 years ago
Data di acquisto: 02/10/2017
Ciò che Trusted Customer ha detto su Pockets:
Prompt delivery
Merchant Logo
Vincent
Pockets
7 years ago
Pleased to hear our delivery team is working as it should! Thank you for choosing Pockets.
Recensioni del prodotto

0
Condividi
TC
Trusted Customer
7 years ago
Data di acquisto: 29/09/2017
Ciò che Trusted Customer ha detto su Pockets:
Very good communication good price can’t fault them brill service
Merchant Logo
Vincent
Pockets
7 years ago
Thank you for the kind words! Always a pleasure.
Recensioni del prodotto

0
Condividi
TC
Trusted Customer
7 years ago
Data di acquisto: 30/09/2017
Ciò che Trusted Customer ha detto su Pockets:
THE best men’s clothing retailer, helpful staff, great shop in Shrewsbury always well presented. Their online store is also excellent
Merchant Logo
Vincent
Pockets
7 years ago
Thank you so much for taking the time to leave this review - I will pass it on to our customer service and sales teams! 
Recensioni del prodotto

0
Condividi
TC
Trusted Customer
7 years ago
Data di acquisto: 01/10/2017
Ciò che Trusted Customer ha detto su Pockets:
Brilliant
0
Condividi
TC
Trusted Customer
7 years ago
Data di acquisto: 29/09/2017
Ciò che Trusted Customer ha detto su Pockets:
Happy shopper
First class service from ordering to delivery and a great price
Merchant Logo
Vincent
Pockets
7 years ago
Thank you for this kind review - pleased to hear you had a great online shopping experience with Pockets, and we thank you for your custom!
Recensioni del prodotto

0
Condividi
TC
Trusted Customer
7 years ago
Data di acquisto: 29/09/2017
Ciò che Trusted Customer ha detto su Pockets:
Wide selection of clothing delivered on time
Recensioni del prodotto

0
Condividi
Informazioni su Pockets
You can now shop online and experience great advice, impeccable service and the latest looks all within a few clicks. We're passionate about menswear and stock some of the worlds finest brands such as Moncler, C.P. Company, Hugo Boss, Belstaff, Paul Smith, Aqua di Parma, Canali, Stone Island and Burberry to name but a few.
Leggi tutto
Unit 5 Hotspur Park, Knights Way, Battlefield Enterprise Park, Shrewsbury, Shropshire, SY1 3FB, United Kingdom
Award

Feefo Trusted Service Awards

I nostri premi indipendenti riconoscono i migliori marchi per il servizio clienti. I vincitori vengono decisi in base alle valutazioni ricevute dai clienti.

Perché fidarsi delle recensioni di Feefo?

Informazioni su Pockets
You can now shop online and experience great advice, impeccable service and the latest looks all within a few clicks. We're passionate about menswear and stock some of the worlds finest brands such as Moncler, C.P. Company, Hugo Boss, Belstaff, Paul Smith, Aqua di Parma, Canali, Stone Island and Burberry to name but a few.