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Plumbs Recensioni

Valutato
Eccezionale
Servizio
4.7
/5
Prodotto
4.7
/5

5

4

3

2

1

194

27

6

5

5

237

valutazioni nell'ultimo anno

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Cliente fidato
12 years ago
Data di acquisto: 15/04/2013
very good and polite
very good and polite
Cliente fidato
12 years ago
very good although the curtains took a little longer than I eexpected
0
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Cliente fidato
12 years ago
Data di acquisto: 01/04/2013
Excellent Service
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0
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Cliente fidato
12 years ago
Data di acquisto: 26/03/2013
spent the week sitting on hard plastic garden chair.the seating promised did not materialise, was…
spent the week sitting on hard plastic garden chair.the seating promised did not materialise, was told none was available
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Plumbs
Plumbs
12 years ago
Thank you for your feedback. I am sorry to hear that you did not receive the loan furniture that you had requested at the point of ordering. We always try our best to accommodate customer’s requests for loan furniture but this is not always possible. However, the fact that you were promised the loan furniture and did not receive it is unacceptable. Please be assured that we have taken your comments on board and we are very sorry for the inconvenience caused.
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Cliente fidato
12 years ago
Data di acquisto: 05/02/2013
The cost was very high.
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Cliente fidato
12 years ago
Data di acquisto: 22/03/2013
Your representative was very good and helpful, however when the curtains arrived they were 6"…
Your representative was very good and helpful, however when the curtains arrived they were 6" longer than stated on the form. This took another month to rectify, a letter of apology only arrived...

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Plumbs
Plumbs
12 years ago
Thank you for your feedback. I have looked into your order and I can advise that there was an administration error made when the order was taken. This led to an unacceptable delay in your order; we are very sorry for any inconvenience caused. We are however, glad that you are pleased with the finished product.
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Cliente fidato
12 years ago
Data di acquisto: 18/03/2013
Delighted with service given
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Cliente fidato
12 years ago
Data di acquisto: 15/03/2013
Lovely salesman; accommodating and kept us well informed throughout.
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Cliente fidato
12 years ago
Data di acquisto: 27/02/2013
The management of the task was not very effective, and we had to chase progress.
The management of the task was not very effective, and we had to chase progress.
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Plumbs
Plumbs
12 years ago
Thank you for your feedback. I was sorry to read that your order was delayed in its completion. The reason for this delay is the local craftsman in your area did not have the capacity to complete the job within an acceptable timeframe and had to be passed to another team. We normally closely monitor the activity of our craftsman to ensure that we have adequate cover. However, in the case of your order this was not done correctly, which led to an unacceptable delay. Please be assured that we are actively looking to recruit craftsman in your area to help ensure that this circumstance does not reoccur in the future. We are very sorry for any inconvenience caused.
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Cliente fidato
12 years ago
Data di acquisto: 29/03/2013
I thought that my sofa was going far away and that communication might be a problem,…
I thought that my sofa was going far away and that communication might be a problem, but not at all. I was told exactly what to expect and when, and that was what happened.
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Cliente fidato
12 years ago
Data di acquisto: 23/04/2013
Very professional
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Informazioni su Plumbs
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.
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Brookhouse Mill, Old Lancaster Lane, Preston, Lancashire, Lancashire, PR1 7PZ, United Kingdom
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Informazioni su Plumbs
Plumbs have been established for over 60 years and specialise in producing quality made-to-measure sofa covers, curtains and reupholstery. We offer a unique in-home service and turn around over 1000 made-to-measure orders per week.